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Form of workThis exciting role will see you working for an eco-friendly company making big steps toward a carbon-neutral future.
The opportunity sees you working within a large and growing industry that is seeing rapid growth. Perfect role for a proactive and switched-on customer service officer ready to join a dynamic team in overseeing various duties across Customer Service, Logistics, and the Customer Care space. Collaborating with a diverse team with varied experience levels all collaborating on the same vision - customer satisfaction.The culture of the team is fantastic! Everybody is engaged and works towards the growth of the company whilst maintaining a family atmosphere where regular lunches and team events are the norm. With a genuine opportunity to learn new skills and progress with the company as it grows, this role is perfect for someone looking for personal and professional development. If you are ready to build lasting relationships while working in a great team, this role is for you.
The Role:
- Providing customer service support to new and existing customers
- Support the customer service manager
- Liaise with customers and successfully resolve escalations
- Plan and coordinate shipments
- Data entry and processing orders
- Investigating Freight issues
About You:
- Previous experience in logistics, order processing or fulfilment is highly regarded
- Exceptional ‘can do’ attitude
- Experience working in a fast-paced high-volume environment
- A passion for 110% customer satisfaction
- High level of attention to detail
- Team player who enjoys working towards individual and team goals
The Perks:
- Be a part of an eco-friendly growing organisation
- Diverse and down-to-earth working environment with a great team
- Free team lunches on a Friday as well as free coffee and snacks every day
- Bondi junction location conveniently located right next to the train station
