Address- Permanent Full Time opportunity available (9 day fortnight)
- Diploma in Information Technology, logistics, supply chain management or equivalent experience
- LGO 4 ($77,409 - $82,974 per annum + superannuation) based on skills, qualifications and experience
Why Choose Us
Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.
Our organisation provides and maintains over $7b worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.
We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.
We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.
Council’s vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.
Our Vision: A globally connected community driven by lifestyle and nature.
Our Purpose: Grow Townsville
About the role
The position will maintain routing and dispatch functions through specialist Vehicle Management Systems (VMS) in accordance with department principles and industry standards. It plays a key role in the delivery of efficient services while enabling the logistical adaptation of services to cater for new service programs (on-demand hard waste collections, FOGO) and expansion of key collection areas (Elliot Springs, Alligator Ck, Oak Valley, Northern Beaches).
The business unit operates one of the largest council operated waste businesses in Queensland and maintains competitive pricing with industry leaders. The business operates in a highly technical and complex environment and is seen as an industry leader in North Queensland. The position is required to provide an on-going review and assessment of routes and team coordination to maintain and enhance collection efficiencies.
The role will use specialised industry systems and data to identify anomalies and recommend and implement changes to improve collection practices and efficiencies.
About you
To be successful in this role you will have a minimum Diploma level qualification in Information Technology, logistics, supply chain management or equivalent; or significant high-level demonstrated experience in the operation and application of vehicle management systems. A 'HR' class licence is desirable but not essential.
You will have the ability to interpret reports of driver behaviour, lift rates, regulatory rest periods, missed bins and defective services and communicate recommendations to supervisory staff. You will also have experience in training and assisting staff in the operation of systems. You will have the ability to communicate effectively with Leading Hands and drivers to assist in the allocation of runs and rectify defective services. You will have excellent customer service experience including the ability to effectively manage complaints and enquiries from customers (internal/external).
You will be able to provide basic technical support for the repair and maintenance of system hardware and have excellent time management and prioritisation skills with the ability to meet deadlines and work under pressure and maintain consistent level of professionalism. Your verbal and written communication skills including the ability to facilitate, train and assess information to key stakeholders will be clearly evident.
Applications should be submitted through the 'Apply' button and include a Cover Letter (maximum 2 pages), Resume outlining previous academic and work experience and must include attachments of the relevant qualifications and licenses, relating to the role.
For further information review the Position Description.
Closing Date: 11.45pm, Wednesday 22 May 2024
What We Offer
- 17.5% annual leave loading
- Up to 5 weeks annual leave
- Up to 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave
- Long Service Leave available pro rata after seven years
- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Learning and Development opportunities
- Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program
- Active Family Social Club
- Flexible working arrangements
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact **************@townsville.qld.gov.au for a confidential discussion.
