Lt Support Engineer

• Located in the heart of Sydney CBD, our client is seeking a well-rounded and motivated individual to join their IT team. Those with an automation focused way of thinking will be preferred as the firm looks to implement more efficient ways of working. As the IT Support Engineer, you will be responsible for the support of users across the business both in person and remotely as well as supporting the rest of the corporate infrastructure.

  Responsibilities:

  • Provide level 1-2 IT support in person and remotely.
  • Troubleshoot hardware and software issues and provide timely resolutions.
  • Collaborate with other IT team members to ensure smooth and efficient system operation.
  • Perform system performance monitoring and tuning to ensure optimal performance.
  • Assist with projects.

  Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field
  • At least 3 years of experience in a similar role
  • Excellent knowledge of server hardware and software systems, including Windows and Microsoft environments
  • Strong problem-solving and analytical skills
  • Ability to work independently and in a team environment.
  • Experience working in a professional service environment
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organisational skills

  All candidates must have PR or be Australian citizens to be considered for this role.

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