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Form of work
SalaryIntro Recruitment is partnering with a Government Construction business with projects across Commercial and Residential building and maintenance. Due to recent growth and success, our client is looking to appoint a Maintenance Support Officers (AO3/1 Level), ASAP.
Responsibilities:
- Provide efficient and high standards of customer service
- Work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance
- Connect and maintain relationships with industry, local suppliers and internal and external stakeholders ensuring timely and effective delivery of services.
- Demonstrate high level interpersonal skills including negotiation, minimisation of aggression and dispute resolution as appropriate
- Contribute to and actively participate in internal innovation activities, be a positive contributor to a great team and culture and actively participate in and contribute to internal innovative activities
- Ensure high standards and accuracy when compiling documents and reports or updating records and information systems
- Call Centre Skills/Knowledge.
- Multitasking
- Exceptional customer service, active listening, verbal and written communication skills
- Phone Skills
- De-escalation Skills
- Problem Solving Skills
- Strong time management and decision-making skills
- Being able to collaborate and work in a team
- Microsoft Office Skills/Knowledge: Excel, Word, Teams.
To apply please click the apply now button or if you would like any further information please don't hesitate to contact Bridgette Eotvos at 0431 532 *** or *********@introrecruitment.com.au. #LI-BE1
