AddressWestpac
Manager Business ResilienceTo become number one for customer service
Why WestpacVisit website
Westpac is Australia’s oldest bank and company, one of four major banking organisations in Australia and one of the largest banks in New Zealand. We provide a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services.
About the roleOur Business Resilience (BR) team provide specialised advice and support and structure to drive a culture of resilience across the Westpac Group (Group) that will prevent and/or minimise harm to our customers, market and firm in the event of incidents and disruptions.
The Manager role is responsible for the ongoing development, implementation and maintenance of the Business Resilience program within Westpac in accordance with Prudential Business Continuity requirements and the Group Policy. Building strong relationships is critical in this role as you will need to work with many different stakeholders across the organisation.
What you'll be responsible for- ❎ Multi-Channel Marketing Campaigns
Develop and execute multi-channel marketing campaigns to achieve specific goals, including awareness, engagement, and leads
- 🧐 Market and Customer Research
Conducts research into relevant trends, industries, markets and customers to develop informed sales strategies
- 💲 Paid Social
Analyze and optimize targeted advertising on social platforms to reach specific audiences
- 👥 Collaboration
Works with others by being open, clear in communication and listening to achieve goals
- 🤓 Learning agility
Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities
- 💭 Critical thinking
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective or insight
