Manager: Coordinator

We are looking for a full time coordinator to work with our two estimator's as a three person management team to manage 8 full time plumbers out in the field.

No previous experience required in a management role, Happy to train from the ground up for the right individual. 

Decent experience with a computer will be necessary.

Our plumbers and work environment is very friendly and fun and we don't tolerate any aggression or abuse.

Responsibilities include:

• Be first point of contact for the company.
  • Answering customer inquiries regarding pricing, services & availability.
• Handling day to day scheduling.
  • delegating visits and jobs to plumbers.
  • shuffling visits and managing customer expectations in case of delays.
  • taking in customer phone calls assisting with over the phone diagnosis/pricing and visits.
• Assisting our plumbers with pricing and quote information while they are on site.
• Organising other contractors and materials in advance for job sites.
• Creating basic invoices and following up jobs with customers