Our client, within State Government is seeking an experienced Hospitality and Events Manager for one of their most iconic sites in Townsville.
The role
The Hospitality and Events Manager will deliver an exceptional visitor experience that optimises strategic goals for visitation, revenue and brand at this iconic Tourist site based in Townsville CBD. You will supervise 3 direct reports, oversee the front of house team and will work closely with other colleagues as well as stakeholders, partners and contractors.
Your responsibilities
- Coordinate and manage the day-to-day operations including visitor experience, commercial activities, food and beverage, events, functions and venue hire.
- Manage and train the visitor experience team including volunteers to deliver exceptional customer service.
- Comply with policies, procedures and appropriate legislation.
- Build relationships with both internal and external stakeholders across the state.
Ideally you will have tertiary qualifications in museum studies, arts administration, audience engagement, events management/or at least 3 years relevant experience delivering public programs within a cultural organisation.
Requirements
The successful candidate will require a criminal history check and must hold a valid working with children card (Blue card).
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