Manager, Registered Migration Agent

Job Context:

We're seeking a Manager for our Registered Migration Agent team who possesses strong leadership and in-depth knowledge of migration laws, rules, and visa regulations. This role requires guiding the team through the complexities of immigration processes while ensuring compliance and delivering excellent service.

Key Responsibilities:

• Provide guidance and direction to the team of Registered Migration Agents and migration admins.
• Oversee performance, productivity, and development of the team and achieve team targets.
• Collaborate with other departments to optimize processes.
• Actively manage and develop client relationships, including face-to-face, phone, and email interactions.
• Provide timely and accurate advice regarding visa options and immigration issues.
• Assist clients with immigration compliance.
• Support international students and provide immigration assistance.
• Liaise with clients and applicants to prepare visa applications.
• Prepare Skills Assessments, Sponsorship, Nomination, and Visa applications.
• Manage caseload efficiently and collaborate with other Migration agents within the team.
• Represent PFEC Global and engage in social media presence for migration policy updates.

Qualifications and Experience:

• Hold a minimum bachelor's degree in any field.
• Possess a minimum of five years of experience in team management.
• Must be a Registered Migration Agent with professional certification from the Migration Agents Registration Authority (OMARA).
• Preferred experience in visa subclasses 482, 485, 500, 685, 186, SBS, 407, 189, 190, 491, 494, CMT, Partner Visa, and AAT.
• The ability to communicate in any South Asian Language will be considered an added advantage.

Remuneration & Benefits:

• Salary Range: 120K-150K
• Attractive Salary and Significant Incentive Package based on KPI & Targets.

Job Type: Fully On-site

Job Location: PFEC Global’s Melbourne Office (Level 11, 50 Queen Street, Melbourne, VIC 3000)

Reported by:Registered Migration Agents team of all offices in Australia.