Address- Lead impactful student experiences at USYD as our Manager, Student Journey and Engagement
- Full time, fixed term until 18th July 2025
- Base Salary between $140,913 - $148,684 + 17% superannuation
The Student Life Team at the University of Sydney is dedicated to enhancing the student experience through comprehensive support programs, initiatives, promotions and events. They work collaboratively with faculties, schools, and student organisations, ensuring a vibrant and supportive campus environment.
As the Student Journey and Engagement Manager, you will lead and oversee the implementation of student support programs, initiatives, and events. This role is integral to enhancing student engagement and ensuring alignment with the strategic objectives of the Office of Student Life, making a significant impact on the student experience at the University of Sydney.
Reporting to the Head, Student Life, your key responsibilities will be to:
- collaborate with faculties, schools, central teams, and student organisations
- enhance university-wide student support programs for coherent experiences and timely communication
- lead the design and execution of major student events, like Welcome and orientations, aligning with strategic goals
- foster strategic relations within the Student Life cluster and across the University, promoting student-focused strategies
- design and implement processes supporting the continuity of student support services
- use data-driven decision-making to refine and enhance service delivery processes
- manage resources effectively, setting short-term goals for efficient service delivery.
About you
If you are passionate about enhancing the Student Journey and driving engagement, this role offers an exciting opportunity to make a meaningful impact at the University of Sydney.
- demonstrated experience working in a tertiary education environment
- experience in people management, including managing staff performance and development
- working knowledge of budgeting, financial expenditure, and funding schemes is highly desirable
- experience interpreting and applying policies and procedures
- strong background in education and student experience programs
- excellent interpersonal skills and a demonstrated ability to build strong relationships with key stakeholders.
Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.
Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.
EEO statement
At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Rachel Strong Recruitment Operations by email to *************@sydney.edu.au
© The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
