Address
Form of work- Drive retailer and community engagement through execution of key campaigns
- Permanent full time
- Stockland Rockhampton Shopping Centre
We currently have an opportunity for a motivated Customer Experience Executive to join the team at Stockland Rockhampton Shopping Centre.
You will be implementing creative and engaging customer experiences to support the centre’s market strategy and plans and partnering with local retailers and the community to drive opportunities within the centre.
About the role
Reporting directly to the Senior Marketing Manager and working with a dedicated team, you will support the implementation and execution of marketing campaigns and events for Stockland Rockhampton. This high touch customer facing role works closely with retailers and local community and pivotal in ensuring the centre marketing outcomes are delivered and achieved.
Key responsibilities will include:
- Engage with local retailers and integration of the retailers into key marketing campaigns
- Successful implementation of marketing campaigns and events
- Drive the presentation of the centre including visual merchandising, hoarding and signage treatments
- Network locally to ensure that sponsorship and participation opportunities are identified
- Assist in identifying key stakeholders within region and develop communication schedule to ensure regular contact
- Engage relevant local groups and committees
- Contribute to the integration of CR&S initiatives and relationships through marketing mix and program
- Implementing community relations programs, events, and sponsorships
- Content creation upload across social and digital channels
About you
- Possess marketing knowledge and expertise gained through a formal qualification and ideally within shopping centres or retail industries or alternatively events management or worked with a charity or community-based service with a marketing focus
- Well developed written and verbal communication skills with an eye for detail
- You work well under pressure and meet agreed deadlines
- A genuine brand advocate, you have the ability to create strong stakeholder relationships and the ability to go above and beyond
The Stockland Proposition
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today – Stockland – a better way to live
Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to *******@stockland.com.au
