Marketing, Fundraising And Event Coordinator

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.

Our vision is safety, support and respect for all victim-survivors of domestic and family violence.

Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.

PRIMARY OBJECTIVES

Within the parameters of our constitution, service philosophy and the policy framework established by the Board, and under the direction and supervision of the Manager, Marketing and Communications, the Marketing and Fundraising Coordinator will support the development and implementation of marketing and fundraising activities to drive awareness, engagement and revenue generation.

Sitting within the Business Growth Team, this is a hands-on marcomms generalist role with a focus on fundraising. Working closely with internal and external stakeholders, including corporates, donors, community, agencies and victim-survivors, the Marketing, Fundraising and Events Coordinator will deliver campaigns, content, events and PR activities across bought, owned and earned channels to harness support for Safe Steps.

ORGANISATIONAL CONTEXT

Safe Steps is the only 24/7, family violence response centre in Victoria, providing a “state-wide entry point” for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat and access to supported crisis accommodation.

The Marketing, Fundraising and Events coordinator is based at the Safe Steps head office in North Melbourne, however, working across all sites may be required.

The Marketing, Fundraising and Events Coordinator is expected to uphold the organisation’s policies and procedures, as well as the Department of Health and Human Services Standards, which include the following obligations:

• to respect client confidentiality,
• to obtain consent for the disclosure of information about a client,
• to inform any client who wishes to make a complaint about the organisation of their right to do so, and to assist them to initiate this.

Safe Steps’ locations and unlisted telephone numbers may not be disclosed to any other person except in accordance with service procedures. The locations and unlisted telephone numbers of any high-security refuges may not be disclosed to any other person other than in accordance with the instructions of each such service.

KEY RESPONSIBILITIES

• Support with Candlelight Vigil event administration, including: responding to stakeholders, preparing comms, sharing creative assets, processing ribbon donations, project managing event suppliers, event logistics on the night, photo and video briefs, helping to write speeches and other event duties.
• Manage several email inboxes, respond to enquiries and redirecting emails where needed.
• Support donation administration and campaigns including: preparing invoices, reconciling payments, writing acknowledgement letters, and donation reporting.
• Support fundraising campaigns including: developing content and implementing across digital channels, managing email and donor lists, and updating external fundraising platform content.
• Develop and execute regular social media content across LinkedIn, Instagram and Facebook.
• Work with website digital agency to manage basic content updates to the website.

KEY SELECTION CRITERIA

Essential:

• Demonstrate at least 2-4 years of experience and achievements in marketing, communications, corporate and community engagement, events and fundraising.
• Need to start as soon as possible.
• Excellent verbal and written communications skills.
• Outstanding relationship management ability.
• Exceptional project planning skills.
• Excellent verbal, digital and written communication skills.
• Conscientious, reliable and flexible with a strong sense of accountability.
• Attention to detail.

Other:

• Willingness to commit to the living expression of Safe Steps values; courageous, feminist, empowering, ethical respectful, collaborative, and reflective.
• A current Working with Children Check or willingness to acquire one.
• Willingness to undergo a National Police Check

EQUAL OPPORTUNITY EXEMPTION

Safe Steps is exempt from the provisions of the Equal Opportunity Act 2010 which would otherwise require the appointment to this position to be on a non-gender-specific basis. Applications for this position will be considered from women only (Exemption H42/2017).

IMPORTANT INFORMATION

• All offers of employment are subject to satisfactory background checks including a National Police Check (including an international police check if resided continuously in an overseas country for 12 months or more in the last ten years), a Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.

• Where background checks are not to the satisfaction of Safe Steps in its absolute discretion, the offer of employment may be retracted or terminated.

• If you are offered employment with Safe Steps and are not currently an existing employee, you will be required to disclose full details of any pre-existing injuries or illness that may be affected by the work and/or undergo a health assessment. The disclosure/health assessment is conducted to ensure you have the health and mental capacity to meet the requirements of the position and to identify any adjustments that may need to be made in the workplace. Failing to notify or hide a pre-existing injury or illness which might be affected by the nature of the proposed employment, could result in that injury or illness being ineligible for future compensation claims.

CHILD SAFETY

Safe Steps is a child safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times. All Safe Steps services, programs and practices are in compliance with Victoria’s Child Safe Standards.

DIVERSITY, EQUITY AND INCLUSION

We are committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of all our clients and our staff. We believe our people are our greatest asset and by supporting and incorporating their diverse talents, knowledge, perspectives and experiences, we can strengthen our relationships with the communities we work with.

Our focus is on eliminating discrimination in the services we deliver and the workplace we provide. Being a diverse and inclusive organisation that supports and enables equity, goes to the heart of our work and supports our strategic intent – “Building an organisation and culture that is supportive, responsive and sustainable”.

INTERESTED? APPLY TODAY!

If this sounds like the role for you then click on the 'Apply Now' button below.

Please ensure that you:

• Submit your resume and cover letter.
• Complete all application questions.