AddressABOUT US
Welcome to West Gippsland Endoscopy Centre. Located at the West Gippsland Health Services site at the Hospital, we are a Private Facility that has been caring for the Gut health of the Gippsland Community for nearly 30 years, established by Dr Mort Fitzgerald, a Gippsland local. We have a team of 10 Gastroenterologists offering consultations and endoscopy procedures including Colonoscopy, Gastroscopy, Flexible Sigmoidoscopy, and Capsule Endoscopy (Pill Cams).
ABOUT THE ROLE
We are currently seeking an Administration Officer to join our practice working across 28 hours per week. Reporting directly to the Practice Manager, this position will provide the successful candidate with the opportunity to manage a variety of tasks. This role is focussed on providing high level Medical Administration duties and providing a quality customer experience.
DUTIES
The responsibilities for this position include but are not limited to:
- Reception and general administration duties.
- Welcoming and greeting patients for consultations.
- Processing procedure bookings for multiple hospitals in surrounding areas as well as onsite.
- Managing Medicare and Eclipse accounts.
- Maintaining procedure lists for anaesthetists.
- Working with ward clerks to ensure smooth running of accounts.
- Administering health questionnaires and informing patients of pre procedural instructions
- Data inputting and customer follow-ups.
CANDIDATE REQUIREMENTS
The successful candidate will be well organised and have great administration skills with excellent customer service and interpersonal skills together with the following:
- Working well as part of a team and contributing to a positive workplace culture.
- Willingness to learn and adapt to the role and demands of a progressing business.
- Previous experience using medical/hospital software such as GENIE or SIMDAY (Fydo) will be highly regarded.
- Previous call centre, medical/clinical experience and/or receptionist experience will be highly regarded.
- Previous experience working with Medicare, Private Health will be highly regarded.
WHY JOIN US?
- Ongoing development.
- Close to freeway and public transport.
- Working as part of a close and integrated organisation.
- Rewarding remuneration.
CULTURE
At West Gippsland Endoscopy we offer a positive workplace culture, close team networks and a supportive work environment. We encourage our employees to have an enjoyable and rewarding career with an Equal Opportunity Employer that values and encourages social and cultural diversity.
HOW TO APPLY
Short listing for this position will commence immediately, however, we reserve the right to close this position earlier than stated. Only short-listed candidates will be contacted.
If this sounds like a position you would like to pursue, we would like to hear from you. To help us select a great candidate for this role, we need you to submit a copy of your resume along with a cover letter that addresses your relevant skills and experience via through the seek advertisement or alternatively to Mark at *************@wgendo.com.au
