AddressAn exciting and rewarding opportunity is now available for an enthusiastic Medical Administration Officer with a passion for fertility services at Newlife IVF.
Part-time and Full-time roles available
About Us
With a strong ethical conscience and commitment to our patients, Newlife IVF is a thriving and innovative company that values skills and talents. We foster a forward thinking and creative environment where ideas are valued and encouraged. Working in a nuanced and sensitive field, Newlife IVF is dedicated to having a meaningful and positive influence in people’s lives.
Our Vision
To provide everyone with the best chance possible of having a baby in an honest, caring and supportive environment, where access to advanced scientific tools and techniques is our standard of care. In doing so, we seek to deliver the highest-quality fertility care and reproductive options to every individual or couple who engages with our service.
About the role
In this position you will be involved in all the day-to-day administrative functions of the clinic, working closely with all clinical and broader team members to fulfil the Newlife IVF clinic vision.
What does the role involve
- Providing genuine care and support to our patients through their IVF journey
- Reception duties including greeting patients and attending to incoming phone calls in a polite and professional manner
- Registration of new patients, scheduling and managing patient appointments
- Ensuring compliance and consent requirements met
- Management of patient documents
- Patient and general enquiries
- Accepting payments and receipting
- Providing administration support to our doctors and the wider team
- Adhering to relevant health and safety standards
- Adhering to standard operating procedures
- Working in a team and prioritising team goals
- Applying ethics, integrity and critical thinking
Applicants must be available to work different shifts during business hours of 7.00am – 5.00pm weekdays. Some Public Holiday work will be required, which is scheduled on a rotating roster.
About you
Ideally you will bring
- Previous experience working within an IVF or Healthcare setting
- A desire to be part of a team that focuses on individuals and outcomes
- Exceptional communication and interpersonal skills
- Excellent organisational skills and the ability to prioritise efficiently
- Proficient computer literacy skills
- Focus and attention to detail
- Ability to work in a collaborative team environment
What we offer
Newlife IVF have a clear vision and values structure that guides us in all we do. We pride ourselves on:
- Being a dynamic and collaborative team
- Providing development, education and training opportunities
- Ensuring guidance and support and a commitment to advancing knowledge and skill sets
- Maintaining a welcoming & supportive culture
- Committing to actions to support a more sustainable environment through Climate Active certification.
- Having a Mental health and wellbeing program for staff support and life balance
- Access to discounted corporate private health insurance
- Paid parental leave
Newlife IVF is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve.
Please visit our website for further information www.newlifeivf.com.au
If you believe your values are aligned with ours and you are suitably skilled for this position, please apply including a cover letter and CV by clicking on the Apply link, by Friday 24th May 2024.
All applications will be treated as private and confidential.
Only candidates with full COVID-19 vaccination will be considered.
If you have any questions, please contact us for further discussion on 03 8080 8***.
