Address
Form of work- Medical Administration Role within our Recently Opened, Brand New Cancer Centre
- Competitive Remuneration and an Opportunity to Make a Real Difference for our Radiation Oncology Patients and Families
- Permanent, Part-Time, 3 Weekday Shifts (Roughly 23hs perr week) – Mildura Health Private Hospital
Must be able to work Mondays – other days flexible around your schedule.
Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen.
About Icon:
Icon Group is Australia’s largest dedicated cancer care provider with a growing reach into New Zealand and Asia. With over 1200 employees our Australian cancer services division is made up of 6-day oncology hospitals, 24 radiation oncology centres and 8 comprehensive centres offering, medical oncology, haematology and radiation oncology services under one roof. The group also encompasses chemotherapy compounding services and pharmacy.
Icon is dedicated to providing exceptional cancer care to communities across Australia and the world. With a global quality governance model, our clinical services are supported by expert practice units that develop and drive improvements in care, technology, and outcomes.
About the Role:
We have an opportunity for an Administration Officer/Medical Receptionist to join our new team at our Cancer Care and Treatment Centre within Mildura Health Private Hospital. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services providing exceptional customer service to all patients, their carers', other external clients as well as your colleagues. This is a permanent part-time role with shifts Monday to Friday only.
Key Responsibilities:
- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to enquiries
- Entering and processing patient billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Modelling and promoting Icon's vision and values.
About the person we're going to hire:
We are looking for an experienced Administration Officer with outstanding customer service to join our team. We are looking for someone who is proactive, personable and enthusiastic about the role. If this sounds like you, we'd love to hear from you.
Skills & Experience:
- Experience in a similar role in a day hospital setting desirable.
- Experience with Medicare, DVA and Private Health Insurance
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems – competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology
How to Apply:
If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, flexible and dynamic work environment and the opportunity to work for a growing and innovative market leader.
If you meet the above criteria, please apply by clicking on the Apply link below. We love reading cover letters, so feel free to attach one along with your Resume/CV.
COVID Health Requirement
In submitting your application, you understand and acknowledge that a state government public health order, direction and/or regulation may be applicable to the workplace and/or role that you are applying for (“COVID Health Requirement”). You acknowledge and agree to comply with any applicable COVID Health Requirement including, but not limited to, providing us with information regarding your COVID vaccination status upon our reasonable request.
