Medical Administration Officer

Medical Administration Officer

Permanent part-time role

Hours: The ideal applicant would be able to work in the range of 15-20 hours per week.  This role would suit someone with a preference for shorter work days within typical school hours on Mondays, Tuesdays and Thursdays, ideally also with availability to work a full day every second Friday.

Inhabit Health is an established Psychiatry and Psychology private practice in Mount Gravatt East that offers treatment and intervention to adults across a range of modalities including general psychiatry, developmental disability / neurodivergent psychiatry, veterans' and older persons’ mental health, and therapeutic psychological intervention. 

We are looking for a reliable, friendly and experienced medical admin officer to join our team and work on a permanent part-time basis.

We opened in late 2020, having newly renovated the clinic, and have progressively expanded to now have 5 psychiatrists and a psychologist.  You will be commencing under the leadership of an established senior admin officer, and working within a strong existing framework of policies and procedures and well-organised systems already in place.  

We are located in a quieter suburban setting with easy off- and on-street parking, a nearby cafe, restaurant and shops, and a warm, modern and disability-friendly clinical environment.

Key responsibilities include: 

• Medical administrative role in coordination with our existing admin team, to continue to reliably provide high-quality support for all of our clinicians on the practice‘s busier days.
• Work within the clinic's policies and processes in the context an established and busy small group private practice.
• Confident skills in coordinating several psychiatrists' and psychologists' private clinic bookings.
• Familiarity with psychiatry and psychology billing, item numbers, care plans, various forms of billing including NDIS, DVA, WorkCover Qld and medicolegal.
• Answering phones and emails with skills to coordinate with other members of the team, prioritise appropriately, and work efficiently.
• Liaising with patients and clinicians to achieve expected outcomes in a timely and accurate way, with excellent communication skills. 
• Office skills including competent use of IT, phones, EFTPOS, banking, mail, again under the leadership of our senior admin officer.

About you: 

To be successful in this role you will have excellent people skills with exceptional attention to detail.  The ability to liaise with patients in an empathetic yet efficient manner, whilst managing a busy and changeable workflow is a key skill that is required.  You will have strong communication skills and the ability to work well within a team environment or autonomously when required. You will have the ability to manage your workload in a positive way, with skills to find solutions or coordinate with the relevant clinician or the directors as needed.

We strongly value reliability and a demonstrated commitment to  the role and supporting the team, our clinicians and patients.

You will also bring: 

• Experience with medical practice management software (experience with Gentu / Genie is highly regarded but not essential). 
• Experience with Microsoft Office suite, including Outlook and Word.
• A minimum of 1-2 years’ experience working in an admin role within a private specialist practice, allied health or GP clinic.  Previous experience in a mental health setting is highly regarded.
• A positive and happy attitude with an intact sense of humour. 

Why choose us? 

• We’re offering a competitive hourly rate, based on your skills and experience – approx. $30-$35 per hour. 
• Work / life balance is important to us – which means that you’re not working weekends, taking work home or expected to be doing any overtime.
• You will have another admin staff member working with you on the busier days, with cover for periods of leave.
• We are potentially flexible in terms of days and hours worked. Our ideal hours for this position would be 9am-2.30pm on Mondays, Tuesdays and Thursdays, also with the capacity to work a full day every second Friday. We’d be happy to discuss this further if you’re a strong applicant for the role.
• We have a strong values-driven approach and deliver personalised, ethical, and high-quality therapy in a welcoming and secure environment.
• We actively foster a friendly, inclusive and supportive work environment with a great team dynamic. 

If you’re a good match for this position, please apply via this ad listing.