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Form of workWe are seeking individuals who are committed to ensuring patients receive timely and efficient care and thrive in a busy environment where attention to detail is paramount. If this sounds like you, we invite you to apply for the position of Medical Administration/Receptionist within our dynamic teams at Loganholme, Sunnybank and our brand new facility soon to open at Springwood.
About Us:
We are a reputable Gastroenterology practice serving the greater Southside area for over 30 years. Our mission is to provide excellence in Endoscopy services, delivering exceptional care to our patients.
Position Overview:
As a Medical Administration/Receptionist, you will play a crucial role in our practice's operations. Working at our facilities, you will be responsible for first impressions and creating a positive atmosphere and journey for our patients, welcoming and assisting them with their day surgery admission and discharge.
Key Responsibilities:
- Greeting patients warmly upon arrival and completion of all documentation required prior to their consultation and/or procedure
- Answering phones and managing bookings for day surgery procedures and Medical and Nurse consultations
- Generating invoices
- Processing billing with Medicare, DVA and private health funds
- Discharging patients efficiently following their procedures including completion of all documentation and communicating with sensitivity and discretion
- Email correspondence and communications
- Scanning and faxing documents and entering into electronic patient records
- Collaborating with the administration and clinical team to provide seamless patient care
- Ability to work autonomously as well as part of a team
- Other administrative duties as required
Requirements:
- Previous experience in a similar role is preferred
- Outstanding verbal and written communication skills
- Exceptional time management skills with strong attention to detail
- Ability to work in a fast paced environment
- Commitment to providing exceptional patient care
- Be reliable and punctual
- Availability to be rostered across all facilities Monday to Friday between the hours of 6am and 4 pm. Shifts required are 6 am to 2 pm, 6.30 am to 2.30 pm and 8 am to 4 pm. Flexibility is required.
Benefits:
- Full time or Part time positions available
- Full training provided
- Supportive work environment
- Competitive pay rates
- Opportunity to grow within our organisation
- Contributing to our mission of excellence in Endoscopy services.
If you are ready to join a dedicated team and make a difference in the lives of patients, we want to hear from you. Apply now to become our newest Medical Administration/Receptionist.
