We currently have an opportunity for a medical service tech out of our Ingleburn branch to manage all medical equipment repairs.
About SupagasSupagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional customer service offering and quality product in a highly competitive market.
Due to growth of our business, we are currently seeking an enthusiastic, confident, and vibrant person to join our Sydney branch based in Ingleburn as a Medical Service Technician. Reporting to the Medical Gas Manager you will be responsible to manage all medical equipment repairs.
Key Responsibilities:
- Embody the ‘Yes We Can’ ethos in all aspects of the role and responsibilities.
- Adapt, promote, and encourage a Safety-First approach.
- Organise set-up of the patient with the medical equipment as per prescription. This includes but is not limited to home oxygen cylinders.
- Issue the relevant set-up information kit to the patient and provide details for them to seek additional assistance when required. Explain the after-hour service, and the type of medical equipment they use.
- Ensure that the patient and carer (if applicable) understand the safety requirements and operating instructions by guiding them through the patient documentation.
- Use the opportunity of each visit to the patient to reinforce safety instructions and provide additional education, using the relevant documentation.
- Reiterate the Doctor’s therapy instructions (as per prescription)
- Inform patient and carer (if applicable) of additional products or services they may be interested in (portable oxygen, mask replacement, etc.) according to marketing programs and management instructions.
- Safe driving and keeping their vehicle in good condition in compliance with Company policies. Adhere with all road rules and Company policies related to operating a vehicle.
- Deliver such items as medical equipment, medical gas cylinders and other medical supplies to patients' place of residence (including private homes and nursing homes), and other locations as scheduled. Load and unload delivery vehicle according to Company policy.
Candidates must possess:
- Formal qualifications in a biomedical field or electrical trade desirable.
- Preference will be given to experience in medical device servicing or similar business disciplines however acknowledgement of previous experience with a customer service focus will also be a key consideration.
- Minimum electrical qualification: Appliance testing certificate or Willingness to obtain one.
- A minimum of two years in medical market role.
- This position involves the provision of services to clients requiring you to undertake a National Police Check and Working with Children check and regular renewals as required.
Benefits
- Full time, permanent position
- Reward & Recognition program
- Work for an essential service for financial security
- Immediate start
If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team please, click apply below!