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Form of workAbout the Business
We are a specialist respiratory medicine practice based in Wagga Wagga. Our group practice provides specialist consultations as well as lung function testing and cardiopulmonary exercise testing. We provide high quality services and maintain excellent healthcare standards.
About the Role
We are seeking a highly organised and detail-oriented individual to join our healthcare team as a Medical Administration Receptionist. This is a permanent part-time position for 3 days per week with the flexibility to cover holiday leave. The ideal candidate will demonstrate outstanding communication abilities, a comprehensive grasp of medical terminology, and a dedicated approach to providing exemplary patient care.
Key Responsibilities
- Receive and process telephone calls, emails and faxes from patients and medical practitioners
- Meet and greet patients attending appointments
- Book hospital procedural appointments for physicians when needed
- Process patient medical accounts including Medicare claims
- Manage incoming results and referrer requests (via phone and email) and triage accordingly
- Maintaining a tidy office, waiting room, consulting rooms and kitchen
- Performing other administration tasks as directed
Essential Criteria
- Recent and relevant experience in a medical administrative/reception role
- Experience with medical software Genie and Gentu is desirable
- An understanding of the Medicare and Private Health Insurance billing system
- High level of interpersonal, verbal and written communication skills
- Ability to successfully multi-task and provide efficient timely administrative support in a fast-paced busy environment
- Ability to work autonomously as well as part of a team environment
