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Form of work Wellbeing in Mind Psychological Services is a family friendly psychology practice with clinics based in the lively inner-city suburb of West End and leafy suburb of Kenmore. We are currently looking for an experienced Medical receptionist to work approximately 20 hours per week at our Kenmore Clinic, on a permanent part-time basis. You may also be required to work at our clinic in West End occasion to provide cover for other staff members when they are unwell or on leave.
We also have opportunites available for the right candidate to take on a more senior and/or full time role.
About the role:
Your role to provide front of house administrative support to our dedicated team of psychologists. Your responsiblities will include:
Managing patient appiontments
Adressing enquiries
Creating invoices and receiping payments
Fostering a positive and inviding atmospher in our reception area.
The successful applicant will:
Have previous experience as a receptionist for a medical or allied health practice (minimum: 1 year)
Be friendly, courteous, and empathetic to clients,
Be highly organised,
Have excellent administration and customer service skills,
Be responsible and reliable,
Demonstrate exceptional communication skills, both written and verbal.
Be able to manage the practice software patient booking system and psychologists' appointment scheduling.
Have excellent word processing skills.
Be able to multi-task whilst working as part of a busy team, but also at times be able to work independently without supervision.
Have a high level of interpersonal skills and an excellent telephone manner
Function in a highly organised and time efficient manner at all times.
Have strong computing skills and a good understanding of IT.
As we have 11 Psychologists on rotation across the two clinics, the ability to maintain composure when things get busy, and the ability to learn quickly is a must.
You need to provide evidence of a First Aid certificate and hold a valid Blue card/ Working with Children check before commencing work, a Mental Health First Aid certificate would be an advantage. Apply Now
