AddressToowoomba Cardiac Centre is currently seeking a part-time Medical Receptionist for our busy specialist practice within St Vincent’s Hospital, Toowoomba. Part-time hours are two - three days a week and availability to cover sick leave and annual leave for other staff members, when required. Toowoomba Cardiac Centre provide comprehensive and compassionate care to improve the experience and outcomes for patients.
As a team, we provide exceptional service to our patients with a caring nature and professionalism at all times. To succeed in this role, you will bring a professional administrative skillset and, ideally, experience within the Healthcare Industry.
Duties include:
• Providing first line contact with patients in a friendly and courteous manner via telephone, email,
and face-to-face interactions.
• Attending to general daily email enquiries from patients and surgeries
• Preparing and running our Clinics
• Preparing admission paperwork and quotes for patients
• Emailing theatre lists for scheduled surgeries
• Liaising with Hospitals, Anaesthetists, Medicare & other health providers
• Data entry and scanning of medical documents
• Proof reading of letter correspondence back to referring Doctors
The ideal candidate will preferably have the following skills and attributes.
• Professionalism and confidentiality
• Excellent patient service and communication skills
• A professional appearance and exceptional spoken and written English
• Mature minded, caring & an understanding nature
• A team player who is always happy to help their colleagues
• Meticulous attention to detail
• Knowledge of health fund billing, Medicare & DVA
• Punctuality and being flexible with hours (when needed)
• Genie and Eclipse software knowledge preferred
• Health Link knowledge for sending patient letter correspondence
• Being able to prioritise, being highly organised and thinking one step ahead
• Willing to learn and take on new responsibilities
• A passion for patient service with a calm, caring and professional manner
• Ability to work collaboratively, as part of a team as well as independently
• We are looking for qualities of loyalty and longevity to join our small fabulous caring Team
Remuneration is negotiable based on experience. It is a mandatory condition of employment to be vaccinated for COVID-19.
To apply, please email your resume and cover letter to ***************@tcc.com.au.
In your cover letter, please tell us why you would like to join our team.
