We are seeking a Part-Time Medical Receptionist - ideally to be available on Monday, Tuesday, Thursday and Friday for a total of 30-hours per week. We seek a candidate who aligns with our values, that is focused on providing a high-quality experience for our patients, from the time of arrival until the time of departure, creating a lasting positive and professional impression. You will be responsible for greeting our patients, supporting our doctors and nurses, answering calls, triage and booking appointments, billing, and administrative tasks.
You receive a dedicated training program upon commencement, that includes a full orientation and induction, online compliance training, and support from your Practice Manager and colleagues. We ensure that you have the necessary skills and training to provide consistent and quality patient service to ensure your success in the role.
What we need from you:
- Previous medical administration or reception experience (well regarded)
- Exceptional customer service skills and cultural sensitivity
- Knowledge of medical terminology
- Current vaccination and immunisation status
- Intermediate computer knowledge and skills
- Ability to multi-task and prioritise work under pressure
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Commitment to ethical behaviour and conduct
- Generous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB-HiFi, Uber and more!
- Personal Development – expand your experience and knowledge with our in-house online learning platform
- Novated Leasing
- Employee Assistance Program
- Engagement surveys – we listen to you, as a team member, and take action on the issues that matter to you
- Candidate Referral Program - incentivized through recognition and reward for staff who refer high calibre candidates
- Diverse and inclusive workforce that reflects the diverse community in which we operate in
Where a government Order or Directive applies, successful applicants will be required to provide evidence of COVID-19 vaccination or approved exemption and their Immunisation status prior to commencement.
Please note that only suitable candidates will be contacted.