AddressWe need two central superstars. Due to two internal promotions within the team, we need two receptionists to cover our northern and Central locations of Joondalup, Mt Lawley, Nedlands and Perth. This is your opportunity to be part of a great team dynamic and provide the best practice experience for our patients, stakeholders and colleagues. The right candidates will be people with a passion for customer service, who is interested in a career in the medical industry, who has a commitment to learning and demonstrate experience in a fast paced, ever-changing environment. The most important criterion is a willingness to work hard, have a laugh as well as being adaptable to changes in policies and process.
What we need are people with extraordinary organisational, interpersonal and communication skills. Our team has the highest standard of work ethic, ensuring that our patients and doctors receive seamless service. The environment can be high paced and demanding, the rewards come from the collegiate atmosphere and the pride of providing exceptional care.
The Role
The role can be busy, coordinating phones, managing outpatient clinics, bookings, as well as inpatient requests as required. Organisation and adherence to protocol is the key, attention to detail in all aspects is a must. Our receptionists are the front line and provide the first point in contact when it come to our patients’ experiences with our company as we well as for external refers. We are a busy practice so you will need to think on your feet, be flexible in your approach to work, and be extremely organised.
We provide services in multiple locations. We cover leave and other absences internally, so flexibility is required. Sometimes this means that we care for our patients outside of ‘normal’ business hours, but this flexibility is reciprocal. You’ll be challenged, acknowledged, developed and thanked for your efforts if you join us.
The Ideal Candidate
We are seeking additional reception team member who can think on their feet and who loves to help people. The people we are looking for will be compassionate, energetic and positive and who is enthusiastic about learning and committed to excellence. Our ideal candidate will have a warm and caring disposition and professional demeanour and be happy to work in a busy and fast paced environment with a friendly and vibrant team. You'll appreciate feeling a part of a ‘working family’ who you’ll always feel encouraged by and feel rewarded by the satisfaction of knowing that your colleagues appreciate the work you put into your day.
Skills
We are a paperless practice so you'll need good computer skills, and experience in using a database or practice software will be an advantage. Previous nursing, dental or medical admin background is preferred along with a desire to learn and expand your knowledge. If you can demonstrate all of the essential skills and qualities in an alternative administration environment and show a commitment to educating yourself, we’ll happily consider you for the role.
What can we offer you?
- Competitive salary
- Great team and social activities
- Excellent office facilities
- Staff discounts and perks at 100's of retailers and suppliers including discounted parking.
How to Apply: If this sound like the new role you are looking for, please submit your application containing a cover letter and resume through seek.
