Membership And Partnership Manager

The National Retail Association is a leading, national industry association dedicated to fostering growth and collaboration within the retail sector. We serve as a vital hub for retailers, providing advice and resources, networking opportunities, and advocacy to empower businesses in navigating the dynamic landscape of the retail industry.

Position Overview:

We are seeking a dynamic and results-oriented Membership and Partnership Manager to join our team on a temporary, 12 month contract. The ideal candidate will be a strategic thinker with a strong sales acumen and a proven track record of cultivating relationships and driving revenue growth through membership sales and corporate partnerships within the retail industry.

Key Responsibilities:

• Drive membership growth by identifying and prospecting potential retail businesses, effectively communicating the value proposition of association membership, and closing new membership agreements.
• Maintain meticulous records of membership in accordance with regulatory obligations.
• Develop and implement strategies to expand corporate partnerships, including negotiating terms, managing relationships, and ensuring alignment with organisational goals.
• Collaborate with internal teams to develop compelling Membership and Partnership packages that meet the needs of both members and partners.
• Provide exceptional customer service to existing members and partners, ensuring high levels of satisfaction and engagement.
• Track and analyze sales and Partnership metrics, providing regular reports to management and leveraging insights to inform future strategies.

• Collaborate with cross-functional teams to ensure a seamless and consistent customer experience across all touchpoints.
• Maintain regular contact with members throughout the membership term via a schedule of online and face-to-face meetings, tracking any unused entitlements and highlighting upcoming opportunities.

• Represent the National Retail Association at industry events, conferences, and networking functions to promote membership benefits and foster new partnerships.
• Stay abreast of industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 3 years of experience in sales, business development, or partnerships, preferably within an industry association.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong negotiation and relationship-building skills, with the ability to effectively communicate and collaborate with stakeholders at all levels.
• Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously and meet deadlines.
• Self-motivated and results-driven, with a passion for driving success and making a positive impact within the retail community.
• Proficiency in Microsoft Dynamics will come highly regarded.

Benefits:

• Competitive salary and incentive structure.
• Hybrid work environment.
• A collaborative and inclusive work environment that values innovation, creativity, and teamwork.
• Birthday leave.

Join our team and play a key role in shaping the future of the retail industry! The National Retail Association is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from all backgrounds to apply.