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Form of work Membership Clerk Part Time - Costco Moorabbin Melbourne - South Costco Wholesale Moorabbin Part Time 24hrs Rotating roster which will include weekend work and starts from 9am or finishing as late as 9pm. Daily tasks and responsibilities: Welcomes and communicates with members and potential members, in person, by phone, or by mail. Answers questions, resolves problems, and explains membership, warehouse, and credit programs. Reviews membership, warehouse, and credit programs, to keep knowledge up to date. Provides and arranges for prompt and courteous member service. Answers phone, runs to the floor to check item availability, directs members to product and service locations. Enlist assistance for member loading or shopping. Responds helpfully to member concerns, secures manager assistance as necessary. Processes new memberships and membership maintenance. Keys membership information into computer, keeps logs and paperwork, obtains supervisor approvals when necessary. Follows departmental procedures for paperwork and performance of duties. Follows safety and security procedures. Verifies identity,…
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