- Manages in compliance with all local, state and Federal beverage and liquor laws;
- Implements agreed upon food and beverage policies and procedures throughout the property;
- Understands beverage control including days on hand, perpetual inventory, bar par levels, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and stock takes;
- Comprehends budgets, operating statements and payroll reports as needed to assist in the financial management of department;
- Empowers team to provide excellent guest service and emphasises guest satisfaction, loyalty guest recognition and a focus on continuous improvement;
- Maintains food handling and sanitation standards;
- Lead planning and development of menus.
- Delivering on our Accor Live Limitless loyalty promise
- Maintaining operational systems, promoting best practise processes and procedures, as well as finding new and creative methods to conduct business.
- Delivering on the Novotel brand promise in all interactions
- A commitment to the further development of your skills and experience as a beverage professional.
- Involvement in future planning and the execution activations and special events.
- A strong knowledge of the industry and its trends, as well as a passion for hospitality and service, especially in a busy bar, restaurant atmosphere and conference environment.
- Proven track record of coaching, inspiring, and managing sizable teams of casual employees and fostering a good culture in a world-class service environment.
- The capacity to draw in customers, identify gaps in team skills, train them, evaluate them, and schedule them.
- Raise any concerns with our Talent & Culture Manager.
- The capacity to analyse operations continuously and propose innovations and modifications where necessary to ensure that we keep enhancing both operations and service.
- A dedication to the guest experience and a track record of building and maintaining connections with internal and external stakeholders
- A keen business sense, a commitment to maximising profits while preserving yield, and a drive to provide outstanding guest service
- Have current QLD RSA and First Aid Certification, RMLV desirable
- MUST HOLD current work rights in Australia
- Ongoing career and professional development opportunities
- A rewarding work environment
- Global discounts on hotel accommodation & Food and Beverage
- Complimentary parking and dry cleaning of work clothes
- Free staff meals during shift
- Colleague food and beverage and accommodation discounts across our worldwide Accor Network
- Training opportunities through the Accor Academy (RTO)
- Recognition programs to keep you motivated
- Employee Assistance program
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS #workyourway #accor-careers-pacificWhat are you waiting for? APPLY NOW!