Role Type: Permanent, Full TimeAs a critical member of the Everyday Banking Portfolio leadership team, you will ensure there is clear alignment of the EDB Strategy and Propositions to Divisional objectives and strategic priorities.
The Proposition Lead will be responsible for:
- Developing innovative propositions and customer solutions to deepen customer engagement, improve business performance and drive main financial institution growth
- Creating financial business case scenarios to evaluate feasibility of product propositions
- Optimising existing customer journeys and improving our customer's experience to ensure our propositions remain relevant and competitive
- Identify, design and deliver key customer capability / proposition needs
- Develop and continually refine the EDB Product Proposition and Roadmaps
- Engage with Senior Stakeholders across Australia Retail to develop innovative propositions in line with the EDB Strategy and communicate the progress
- Provide input to benefits realization planning and reviews at key program stages to ensure ongoing viability as a key part of the planning process
- Build and maintain effective relationships with colleagues, other business units and key stakeholders; anticipating and responding to evolving customer needs
- Profitability analysis / performance monitoring and optimisation
- Customer proposition development
- Market insights, analysis and bench marking
- Commercialisation of opportunities
- Monitor and optimize financial performance
- Identify, design and deliver key customer capability / proposition needs
- Excels at fostering a collaborative and high-performing team environment and leading, motivating and developing team members, including in a matrixed environment
- Provide strong people leadership and mentorship to develop the team and facilitate a supportive team environment to ensure the team are engaged and able to deliver on EDB's purpose
- Develop a network of strong relationships across ANZ
- Develop strong stakeholder relationships (within ANZ including with senior/executive stakeholders) and maintain effective communication channels to effectively resolve issues and remove barriers to success
- ANZ senior/executive stakeholders across Retail and Commercial Divisions, Group Technology, Risk, Finance, Legal etc
- EDB Leadership Team
- Demonstrated experience or knowledge of deposit, cards and personal loans products
- Proven expertise in managing and analysing P&L and identifying revenue growth and cost-efficiency opportunities
- Proven commercial acumen, highly numerate and demonstrated data-driven decision making
- Customer focus: defines and measure success through the eyes of the customer and banker, anticipates, understands and responds to evolving customer need
- Portfolio Economics: Knowledge of portfolio levers and the ability to generate performance insights from behavioural data to identify and model growth opportunities. 
- Data Interpretation: Using data and reporting to draw insights to problem solve and/or inform business or customer decisions.
- Data Analysis - Translating data into insights and using it to make better business decisions and to deliver customer/user centric solutions
- Ability to develop and mentor the team as well as building a network of strong relationships across the bank.
- Demonstrated experience working closely with senior stakeholders both internally and externally (boards and regulators)
- Effective communicator, effectively resolve issues and remove barriers to success
- Commercial acumen, experience working closely with group strategy, finance, operations, risk, finance and legal
- Adept at fostering a collaborative and high-performing team environment and leading, motivating and developing team members
- Resilience and a fast-paced approach with a strong growth mindset