Mental Health Transport Officer

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members. 

Last year, we connected with 1.2 million Western Australians including:

• 340,000 people through first aid training, education and engagement,
• 362,000 people who received care close to where they live and work,
• 410,000 received trusted transport and emergency care when they needed it most. 

A job to be proud of:

We currently have casual opportunities available to join the St John WA team as a Mental Health Transport Officer (MHTO) in Bunbury.

As a Mental Health Transport Officer, you will be required to assist in the transportation of low to high risk patients, in accordance with transport orders made under the Mental Health Act 2014. St John WA will provide the necessary training and resources to ensure you are best equipped to perform your role!

What you’ll do:

• Maintaining a safe and secure transfer of low to high-risk patients on transport orders
• Working with other agencies and team members in the transportation of patients including Paramedics, WA Police, Nurses or Special Constables
• Treating patients with dignity and respect and use minimal restriction during transport
• Providing a quality customer experience through well-developed communication and interpersonal skills
• Maintaining and updating patient records
• Confirming with the authorised Mental Health practitioner that the patient has been searched prior to transport or conduct searches as required under the Mental Health Act 2014
• Confirming with the authorised Mental Health practitioner that the patient’s carer or family have been contacted prior to transport
• Ensuring that St John WA policies, protocols and procedures are adhered to.

What you’ll need:

• Experience within the pre-hospital setting, working with and transporting patients (highly desirable)
• Experience within a security related field and an understanding of security principles and laws
• St John WA volunteer experience (highly desirable)
• Excellent communication and interpersonal skills
• Demonstrated conflict resolution skills
• Ability to work with minimal supervision and within a team environment
• Effective time management skills
• Demonstrated experience with conducting investigations and report writing
• Full Australian Working Rights
• Hold a current unrestricted "C or CA" Class driver’s license with less than 6 demerit points
• Willing to obtain a Working with Children’s Card

The following certificates and/or training would also be desirable:

• A current Provide First Aid certificate ­ - HLTAID011
• The completion of the Mental Health Act 2014 eLearning module for Transport Officers prepared by the Mental Health Commission (MHC) - Mental Health Act 2014 resources (mhc.wa.gov.au)
• Training in de-escalation and restraint
• Current St John volunteer EMT status would allow for interested candidates to take on Ambulance Transport Officer shifts if interested (further eligibility would apply before being able to take these up)

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Corporate uniform
• Competitive remuneration package
• Salary packaging options
• Free emergency ambulance cover
• Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions please contact Charles Lindegger on (08) 6235 8***.

Applications close Tuesday 11th of June at 6:00pm

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John