AddressAbout Metung Hot Springs & Country Club
Metung Hot Springs is a breathtaking oasis nestled amidst the stunning landscapes of Lake King, located just 500 metres from the resort-style, Metung Country Club. Named one of the best 9-hole public access golf courses in Australia, the Club’s facilities have been reimagined with a unique aesthetic, offering great value and service for our members and local community.
About the Role
An exciting and rare opportunity is available for an experienced Country Club Manager to oversee all aspects of the Club Operations, including the Golf Course, Golf Pro Shop and Restaurant & Bar.
In this hands-on role, you will uphold exceptional standards of service for our members and guests, while building and fostering a welcoming and inclusive environment, with a key focus on growing the Country Club as a reputable facility in the Gippsland region.
Day to day responsibilities include, but are not limited to:
- Lead and inspire the team to deliver service excellence aligned to company purpose and values
- Support the General Manager in the development & implementation of the business strategic plan
- Implement operational procedures and resourcing to ensure service efficiencies and to enhance the guest experience
- Regular communication with members and local stakeholders, building community relationships to drive community engagement
- Lead the Food & Beverage operations across the business, including the Hot Springs Café and Glamping Accommodation food offering, partnering with the F&B team to create seasonal, local menus
- Lead programs, competitions and events to drive member engagement
- Oversee stock and inventory management
- Golf memberships administration, score card entry and handicap management
- Work closely with the Golf Superintendent & Facilities team, ensuring the facility is always in a useable and safe state, arranging maintenance as required
- Manage recruitment, onboarding, training & rostering of teams via Employment Hero including timesheets and leave requests
- Manage the MCC budget, wages, overhead costs and driving revenue
- Ensure compliance with all necessary regulatory requirements and legislation, including food handling guidelines and Liquor Licensing guidelines
About You
- Previous management experience in the hospitality, recreation or leisure industries required, and working within a golf course environment is advantageous
- Demonstrated leadership skills with the ability to lead, motivate and develop a team
- Strong commercial acumen and financial ability with sound organisational, analytical and administrative skills
- Excellent interpersonal skills with an ability to build strong community relationships
- Qualification in business or administration discipline is advantageous
- Strong verbal and written communication skills
- Excellent computer skills (Microsoft suite, POS, finance etc)
All employees are required to complete a National Police Check and Medical Declaration form prior to commencement of employment.
On offer to you
Metung Hot Springs & Metung Country Club truly believes that our people are the heart of our business. We are committed to your professional development through training, learning and career progression opportunities.
We want you to share the experience and have the opportunity to relax, restore and rejuvenate also offering:
- Complimentary bathing for you, your family and friends
- Generous discounts on dining, retail and spa/wellness offerings
- And a supportive and inclusive team environment to share these experiences with
To learn more about life at Metung Hot Springs, visit our website: www.metunghotsprings.com
