Our client has recently acquired an establishment and looking for someone to fill their motel front desk! If you have a bubbly and welcoming personality and love to work with people this opening is for you.
Duration: 3 months with possibility to extend for right candidate
Location: Emerald, QLD
Key Details
- Monday to Friday, 38 hours
- 100% office based role
- Carparking spaces provided
- Attractive hourly rate of $38/hr + super
- Work uniform provided
- Greets and welcomes visitors, and directs them.
- Arranges and records details of appointments.
- Answers inquiries and provides information on the goods, services and activities of the organisation.
- Answers, connects and transfers telephone calls.
- Receives and resolves complaints.
- Receives and distributes correspondence, facsimile messages and deliveries.
- Maintains the reception area.
- Advises on and arranges reservations and accommodation.
- May perform other clerical tasks such as word processing, data entry, filing, mail dispatch and photocopying.
- Experience in GuestPoint or similar CRM
- Problem-solving abilities
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations
- Discretion and sensitivity
- The ability to maintain professional standards under pressure
- Strong IT skills and knowledge of booking systems and software
- Excellent administration and organisational skills