AddressNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Your career here is about believing in yourself, and taking on great opportunities and new challenges.
It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.
Are you ready to take the next step in your career?
Senior Linux Engineer - NOC
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'interconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
NTT is looking for a Senior Linux Engineer in Canberra, to ensure tools used by NOC engineers are available 24x7, that their currency is maintained and they operated within the documented guidelines. For monitoring tools this role will be responsible for onboarding of new assets, troubleshooting and remediating monitoring issues and for continual service improvement through the development of new or improved data sources and tuning.
The role will see you as part of a newly created team to support day-to-day operations across a multivendor hybrid IT environment.
ESSENTIAL: Must be Australian Citizen + hold NV1 Security Clearance or have the ability to obtain NV1 Security Clearance.
What you'll be doing
ESSENTIAL: Must be Australian Citizen + hold NV1 Security Clearance or have the ability to obtain NV1 Security Clearance.
Working at NTT
Primary Duties
- Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
- Perform necessary checks, apply monitoring tools and respond to alerts
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
- Assist in analysing, assigning, and escalating support calls
- Investigate third line support calls assigned and identify the root cause of incidents and problems
- Report and escalate issues to 3rd party vendors if necessary
- Provide onsite technical support to clients and provide field engineering services to clients
- Conduct a monthly random review of incidents and service requests, analyze and recommend improvement in quality
- Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
- Proactively identify opportunities for work optimization including opportunities for automation of work
What will make you a good fit for the role?
Experience
- 8 to 10 years of experience with troubleshooting and providing support required in network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation.
- 8 years of experience as a Linux engineer, with experience in Ansible
- Depth of experience with a Linux based monitoring tool such as Icinga, Nagios or Zabbix
- Demonstrated working knowledge of ITIL processes
- Demonstrated experience working with vendors and/or 3rd parties
Education - Must haves:
- a minimum a recognised Diploma in a relevant IT or Engineering field
Advantageous certifications:
Linux Redhat
Nagios certification
Icinga certification
Zabbix Certified Professional
Please note that health and background checks will be conducted for the successful candidates.
Skills Summary
API Integration, Automation Tools, Cloud Infrastructure, Cloud Networking, Cloud Security, Cloud Services Management, Computing, Firewalls, Infrastructure Deployment, Load Balancers, Local Area Network (LAN), Multicasting, Palo Alto Networks Prisma Access Secure Access Service Edge (SASE), Performance Optimizations, Routing and Switching, Routing Protocols, Security Technologies, TCP/IP Networking, Threat Management, Topology Optimization, Troubleshooting, Virtual Private Networks (VPNs), Wide Area Network (WAN), Wireless
What will make you a good fit for the role?
Workplace type:
On-site Working
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
Being at the forefront of cutting-edge technology - backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
Making a difference - by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
Being your best self - in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
Having ongoing opportunities to own and develop your career - with a personal and professional development plan and access to the broadest learning offerings in the industry.
