Multi Lingual Tour Guide

Southern Secrets Tours  is a dedicated, exclusive Tour Operator providing boutique tours to French, Spanish, Italian and German speaking visitors. We specialise in the Sydney region - including Blue Mountains, Ku-ring-gai Chase National Park, Hunter Valley, Victoria, South Australia & Tasmania. 

Our philosophy and values are simple: authenticity, quality and passion. Our ‘raison d’etre’ is to provide our clients with unique and personal travel experiences that leave them with a fabulous and lasting memory of Australia. 

Forever creating and improving our unique itineraries, we are fully committed to and respectful of ‘our country’: we listen and promote the message of the First Nation custodians/elders of the country and seek their approval to operate on it.  We fully respect our environment and endorse our Zero Footprint Policy. 

We are excited to announce that we are expanding our Tour Guide team!

If you enjoy connecting with people, having a sense of purpose, experiencing autonomy in the workplace, as well as feeling healthy – and have a passion for communicating your knowledge, please read on.

About the Position: 

Key Responsibilities: 

• 75% as Tour Guide, 25% reservation coordination.
• Part as a guide (75%) : 
  • Prepare and Conduct guided tours in: Spanish and or  French  and or German (Spanish preferred, but open to other spoken languages, based on motivation)
  • Providing insightful and engaging narratives on the history and attractions in Sydney and its surroundings.
  • Develop and implement innovative tour activities tailored to Spanish-German-French speaking visitors.
  • Act as a cultural ambassador, facilitating a deeper understanding and appreciation of Australian culture among visitors. 
• Reservation coordination (25%): 
  • Maintain the logistics of the company vehicle.
  • Reservation coordinator role where you oversee tour operations and organization. This involves coordinating schedules, managing resources, and ensuring smooth tour operations (Book sub-contracted services for example sights, transport, and meals, reconfirm all booked services to suppliers, all booking to guides, Respond to information requests both in writing and by phone.

Requirements:

• Autonomous, enthusiastic, dynamic, patient, communicative, sensitive to the needs of a group, punctual, organised, willing to learn and improve.
• Possess a valid NSW Driving License, at least 6 months old, to drive clients with the company vehicle.
• Proficiency in French and/or Spanish and/or German
• Situational intelligence, excellent customer relations and the ability to analyse and adapt to diverse audiences.
• Computer and informatic skills and technological literacy (Office pack: Word, Excel & Microsoft Outlook, Reservation System: Podio).
• First Aid Certificate (opportunity to obtain certification)
• General knowledge or willingness to learn about Australian history, geography, culture, flora, and fauna.

Contract :

This position is open to any motivated candidate who recognises their qualities, skills, and abilities as described. Additionally, there is the possibility of setting up sponsorship for a visa, for the right candidate. Guiding experience is preferable but not essential.

Job type : permanent, full-time employee position, home office

Hours/week : 

Salary : $70,000/year + superannuation

Location : based in Sydney 

PLEASE NOTE : if you are already a professional guide and speak Spanish and/or German / French , please feel free to contact us , we are very interested to propose contracted work.

Apply by sending your resume and cover letter to Julien Nicolle : admin@southernsecrets.com.au