Multiple Business Analysts

Baseline clearance required.
 
Key responsibilities and duties, will include, but are not limited to:

• Maintain a backlog of user stories in DevOps, capturing functionality, acceptance criteria, and estimates for development effort.
• Facilitate workshops and refinement sessions to continuously collect, review, and update requirements with business stakeholders.
• Ensure clear communication between business and technical teams by translating business needs into user stories and acting as a bridge for understanding.
• Collaborate in coordinating UAT activities, defining test cases based on acceptance criteria, and facilitating user feedback during testing
• Actively participate in Scrum events like sprint planning, daily stand-up meetings, and sprint retrospectives.
• Develop and maintain user guides and training materials for the implemented Dynamics 365 and Power Platform solution.
• Assist with training and on boarding activities to ensure user adoption and successful solution rollout.
• Other duties as directed.

The Specified Personnel may be required to:

• work weekends, during Public Holidays, and department shutdown period.
• rotate through an on-call roster to support ITSM practices outside of core business hours.
• work remotely subject to direction.

Selection criteria
The Business Analyst will have a minimum of 5 years’ experience conducting business analysis in the Federal Government context and experience undertaking business analysis or configuration for Dynamics CRM or Portals will be preferred.
 
The Business Analyst will demonstrate the following skills.

• Strong understanding of business processes and the ability to translate them into technical requirements.
• Proficiency in Dynamics CRM core modules and tailoring custom modules to meet specific business needs.
• Demonstrated ability in documenting business processes using flowcharts, use cases, and other relevant tools.
• Familiarity with data migration and identifying integration points with other systems to ensure data flow.
• Conduct stakeholder workshops and interviews to elicit and validate user requirements.
• Undertake interpretation and translation of business requirements into viable business solutions.
• Work collaboratively across a range of business areas and ICT teams and demonstrated ability to manage multiple projects, timelines, and deliverables within a business analyst role.
• Excellent communication and collaboration skills to bridge the gap between business and technical teams