AddressYou Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Building lasting relationships is at the heart of our business-and that's exactly what members of our sales team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you're helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers' lives. Find your place in sales on #TeamAmex.
Global Merchant and Network Services (GMNS) is the merchant network of American Express which acquires and maintains relationships with millions of merchants around the world that welcome American Express cards.
We are now recruiting for a GMNS B2B Business Development Executive to join the Australia GMNS B2B team. In this role, you will be working within multiple industries to secure new acquisition wins. You will be responsible for building, developing and penetrating a sales pipeline of opportunities to achieve new Booked Charge Volume.
The successful applicant will be able to develop and deliver unique sales strategies, leveraging financial acumen combined with merchant and industry insights to secure American Express acceptance across mid and large segments. The successful applicant will be required to successfully engage and negotiate with key business partners, senior business leaders whilst navigating multiple internal stakeholders to improve sales cycles.
How will you make an impact in this role?
- Successfully drive acquisition growth to capture new BCV Booked Charge Volume
- Promote innovative thinking to challenge the status quo to achieve incremental CV growth
- Penetrate sales pipeline of key holdout merchants across multiple industries.
- Demonstrate consultative selling techniques and create materials to clearly articulate the American Express value to prospective merchants.
- Negotiate compelling commercial terms demonstrating B2B value with prospective merchants, typically with C-Suite executives including CEO, CFO, Finance and General Management.
- Understand the working capital/risk pricing model from both a merchant and card member perspective.
- Collaborate with American Express Issuers to secure and deliver robust marketing and Card Member engagement strategies that drive spend within newly acquired merchants.
- Build and foster internal relationships with American Express Risk, Compliance, Pricing and General Counsel teams, as well as other internal American Express colleagues.
- Experience in sales and Business Development.
- AMEX Corporate sales experience with demonstrated understanding of cashflow and working capital management
- Strong knowledge of or the ability to learn the merchant and card payments business.
- Proven track record of senior selling experience with complex solutions
- Direct sales experience in a B2B environment.
- Excellent attention to detail and ability to learn systems, tools and processes efficiently and thoroughly
- Strong financial and commercial acumen (understanding of cash flow, P&L) and have the ability to have a confident discussion in relation to interchange and merchant fees.
- Excellent negotiation, relationship building and communication skills, with proven ability to influence internal and external stakeholders.
- Experience in developing and executing successful sales strategies and pipeline management
- Ability to articulate knowledge about products, services and value proposition to prospects to C Level Executives at a minimum
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
