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SalaryAbout us:
At Knight Frank we’re passionate about property, but it takes more than passion to make us the world’s most successful privately-owned property agency and consultancy.
With a 125-year heritage, we are part of a global property powerhouse dedicated to providing our clients the best advice across commercial and residential property transactional and advisory services.
We champion a diverse and inclusive workplace, where people are encouraged to bring their whole selves to work and are proud to not only be the real estate industry’s first WORK180 endorsed employer but also recently being recognised as the Top 101 Workplaces for Women in 2023 by WORK180.
The role:
Knight Frank Australia are looking to recruit a National Operations Manager accountable for the performance of the Region Group Australian portfolio of approximately 100 shopping centres.
You will lead a team of motivated property professionals to manage the day to day operations/facilities management of the portfolio and ensure best in class support and service to the client through strategic advice, excellence in execution and exceptional service delivery.
Your success in this role will be achieved through leveraging key leadership skillset, ability to navigate unique circumstances whilst ensuring that the strategic goals of the business are adhered to and on track.
Key responsibilities:
- Manage a team of state based regional Operations Managers and their broader centre based operations teams.
- Operational performance of the portfolio
- Environmental health & safety
- Operations and maintenance management
- Financial planning, programming, and budgeting
- Environmental and Sustainable Performance
- Operations team training and development
- Essential services maintenance and performance
- Coordinate the delivery of the national procurement strategy
- Contractor management and process governance
- Portfolio reporting
- Significant portfolio operations management experience (retail preferable)
- Solid understanding of the commercial property industry
- Ability to operate in both strategic and operational manner.
- Analytical and conceptual skills
- Change agent - ability to identify performance and process improvement opportunities and take ownership of implementation
- Excellent written and verbal communication skills
- Excellent organisational and time management skills
- Proven ability to take initiative, demonstrates innovative and flexible approaches, identify issues, and deliver timely solutions.
- Forensic attention to detail
- Competitive remuneration package, commensurate with seniority and industry experience.
- Flexible working arrangements designed to suit individual circumstances and family needs
- A generous 16-week parental scheme plus superannuation for a full 12 months
- Birthday and study leave
- Swap around a public holiday for a cultural swap day!
- Two Wellness Days to allow you to focus on your own physical and or mental wellbeing
- A workplace where you can access 2 weeks additional leave each year so you can take that extra break with family or friends
- We applaud your need to give back to the community and give you 2 paid volunteer days each year to support one of our-affiliated charities
- Our reward platform “The Vault” which gives you access to a great range of discounts at popular retailers and supermarkets as well as lifestyle benefits and corporate discounts
- Because life can throw the unexpected at us, we help subsidise private health insurance excess, if you or an immediate family member requires hospitalisation
- Plus, so much more!
Not the perfect fit? Apply anyway. You might have something we didn’t realise we needed!
Applicants with Australian working rights need only apply. No Agencies please.
Please note, if you are successful in securing a role, you will be subject to police checks as part of our standard recruitment process.
