AddressJob Description :
Who are we?
From humble beginnings to extraordinary futures, Diageo is centred on crafting incredible stories of ambitious possibilities. From our iconic global brands such as Johnnie Walker, Smirnoff, Tanqueray and Don Julio, to our local homegrown heroes Bundaberg Rum, UDL and Reeftip, we are a team of pioneers, looking to lead the future of our industry and brands from today. At Diageo, you will be a chosen custodian of our brand portfolio, entrusted with building brands for consumers to celebrate with in the moments that matter. Alongside you will be a group of ambitious, passionate and innovative people, who will help you to achieve extraordinary heights. Together, you will help us create a future worth celebrating.
What will your role be?
Our National Customer Supply & Wholesale Manager plays an integral role in our business and acts as the link between our Sales (Commercial) and Supply teams to ensure that not only are our Wholesale Customer groups are supported through best-in-class customer relationship management and execution but the broader customer groups including the Nationals have uninterrupted supply of products through JIT replenishment practices. The role is a critical leader in our business playing an active influencing role in our S&OP process to ensure that a customer first mentality is at the heart of our planning decisions. Reporting to the Head of Independents & Wholesale and leading a team of 4 direct reports and 3 indirect reports, our Customer Supply & Wholesale Manager sits on our leadership team and is integral in creating our dedicated but connected culture.
What does this role look like for you?
- Lead the delivery of the Wholesale Customer Annual Operating Plan, including trading terms negotiation, ensuring Stock on Hand & Days of Cover;
- Lead and motivate a team of direct and indirect reports to ensure full delivery of business objectives and customer objectives including Wholesale Executive and VRPs;
- Accountable for delivering customer AOP Financial, SOH, DFC and service metrics.
- Leadership of Endeavour Drinks and Coles Liquor customer replenishment team, including accountable for relationship management with Customer Replenishment Managers enabling KPI delivery;
- Supporting development of Indies/Wholesale channel culture and engagement via leadership within Independents Leadership team, leading broader team engagement, talent and direction setting; and
- Set the direction as the Customer Supply Voice across our planning business partners to influence timing, stock allocation and support the coordination of the supply communications and actions across our business.
- Full accountability for Diageo Wholesale Directs forecast process and outputs (BUF, Financial, Lag 1 & 3 measures). You will be responsible for execution of Wholesaler trading terms, and accountable for executing the re-negotiation of terms across the wholesale channel landscape.
What will you bring to the table?
- Proven experience in either a channel leadership or customer supply leadership position, having lead a team of impactful and passionate experts;
- Strong commercial and financial acumen, ideally with experience in customer facing roles previously (either in sales or supply); and
- Proven ability to coach and lead others to influence behaviour and outcomes.
What are the benefits?
We are an organisation that creates products that are part of celebrations, and our culture reflects this. At Diageo, you will have the ability to work flexibly to ensure you can unlock your own potential through creating bold plans and executing your vision.
You will also be rewarded through competitive salary and monetary benefits including bonus, flexible leave entitlements and product allowance as well as being supported via non-monetary benefits including an industry leading parental leave policy, volunteering days and workplace giving, and subscriptions to mental health and fitness platforms.
Our commitment to inclusion and diversity:
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
At Diageo, we pride ourselves on our fast paced, bold and agile culture. In order to ensure we’re supporting the performance ambitions of our team, applications for this role will close 7th June 2024.
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