AddressWho is CHC Australia
CHC Australia is a is a leading provider of disability support services, committed to empowering individuals with disabilities for fulfilling and independent lives. Our person-centered care approach ensures high-quality, tailored support services for each participant. As part of our continuous growth, we are seeking a dynamic and experienced NDIS Service Manager to join our team.
Brisbane or Logan QLD
- Managing and ensuring service goals are met in an effective and timely manner, whilst maintaining a close and effective working relationship with clients, families/carers and industry networks.
- Supporting the implementation, development, identification, and maintenance strategies of procedures and processes to ensure compliance.
- Liaising with direct clients, Support Coordinators and all stakeholders Who Require Our Services: In Home Supports, Supported Independent Living, Community Access & Participation, Respite, etc.
- End to End onboarding and ongoing monitoring for all Participants in your caseload. Collaborating with Coordination, Recruitment and Manage to ensure best outcomes for all Participants
- Onboarding of New Participants with all relevant compliance - Including: Participant Profiles, Care Plans, Service Agreements, Schedule of Supports, Collating Health Assessments, etc.
- Conduct and attend regular meetings internally and externally to ensure communication lines are open at all times. Ongoing Face to Face Meetings with Participants to Ensure Service Standards are Upheld.
- Maintain positive working relationship with NDIS Quality and Safeguards Commission and certification body, to ensure audits, reviews and evaluations are undertaken, and recommendations implemented in accordance with agreed timeframes.
- Recruit and select personnel in line with CHC Australian Policy and Procedure to ensure CHC Australian integrity and Core Values are upheld at all times.
- Participate in the continued growth of our CHC Australian market by making meaningful connections through networking and business development activities
Education/Qualifications Essential
- Diploma level qualification in Disability Work and/or Aged Care.
- National Police Clearance within three (3) months of application.
- Current Senior First Aid Certificate.
- Disability Worker Screening certificate.
- Work with Children Clearance card.
- Prevention of Infection control training certificate.
- NDIS Worker's Orientation completion certificate.
Skills/Knowledge Essential
- Demonstrated experience in the disability or health related fields with co-ordination experience.
- Demonstrated ability to work with individuals, families and/or groups from a strength-based culturally appropriate perspective.
- Sound service management experience including strategic analytical thinking, planning and delivering.
- Sound understanding of the statutory requirements for the delivery of NDIS services and knowledge of relevant legislative requirements, in particular; 1.National Disability Standards 2. Occupational Health Safety and Welfare 3. Equal Opportunity Principals and Practices
- Demonstrable knowledge of principles of social role valorisation, the rights of people with a disability, consumer rights, duty of care and dignity of risk and the requirements of the National Disability Standards, Disability Services Act and relevant legislation.
- Ability to contribute to and demonstrate commitment to the achievement of organisational strategic goals.
