AddressAbout us
West End Support Services was established in 2017 and based in the beautiful Winter Valley, Victoria. The Managing Director, Debbie Jew is driven by her passion to provide personal services to people in the community and proudly operates in a manner that always puts participants first. Our vision is that self-determination and participation by people with disability will bring not only individual benefits but also an irresistible ripple effect of increased connection and understanding within clients’ families and the wider community.
We are seeking expressions of interest for a Full-time experienced Support Coordinator to join our team.
Your primary role will be to work directly with participants and support them through coordinating and managing their NDIS plan, budgeting and liaising with providers and stakeholders.
This position will require an individual who has:
- Minimum of two years' experience as a Support Coordinator or Case Manager
- Demonstrated ability to work confidently and autonomously.
- Effectively manage deadlines and priorities for multiple clients simultaneously.
- A Solid understanding of the NDIS and its Importance to People with a Disability and their Support Networks.
- Ability to hold service providers accountable if support is not aligned with clients' preferences and goals.
- Demonstrated ability to work with parents, carers or guardians who experience burnout, providing intensive support to ensure the best possible outcome for the client.
- Knowledge of local disability, mainstream and community services.
- Effective written and verbal communication and ability to prepare clear and accurate reports and correspondence that are appropriate for the purpose and audience.
- Have excellent time management and previous experience achieving KPI's and monitoring billable time.
- Minimum Certificate IV in Disability, or other relevant qualification
Employment with West End Support Services is subject to satisfactory background checks, including Professional References and a NDIS Worker Screening Clearance.
For further information and or a confidential discussion, contact our recruitment team via 5336 4876 or email *******@westendss.com.au
