Network Support Officer

Cannington Community Education Support Centre (CCESC) is seeking a knowledgeable and hard working Network Support Officer to join their friendly team.The Network Support Officer is responsible for providing front-line support to staff and students; ideally using their excellent knowledge of the computer network, programs, and platforms to manage the day-to-day operations of Information and Communication Technology (ICT) devices. They will provide support, advice, and issue resolution. The successful applicant will analyse network and system performance; proposing innovative solutions to maximise both educational and administrative outcomes. The successful applicant should be able liaise with ICT technicians from our partner schools as well as Department Of Education (DOE) and other service providers.CCESC invests heavily in a wide range of hardware to support student learning, including iPads, desktop computers, interactive whiteboards, printers, and photocopiers. Experience with the management of these devices – including the use of SSS, JAMF Schools, Tier 3 server management would be considered as advantageous. Furthermore, the Network Support Officer is responsible for developing user training programs aimed at increasing staff capacity. This includes preparing and distributing procedures and protocols pertaining to the resolution of specified issues.CCESC caters for over 100 secondary aged students from Years 7-12. Independence, achievement, and respect are our Centre’s core values. Our motto Learning for Life reflects our belief that learning occurs throughout life and that our students require specialised curriculum to adequately prepare them.This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position.To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

• Knowledge of network systems and platforms relevant to the operating environment.
• Analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
• Organisational skills, including the ability to plan and implement data security procedures.
• Verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
• Practical experience in developing and implementing user-training procedures.

Applications will be assessed against these work related (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.Further information about Cannington Community Education Support Centre can be found by visiting or .Additional information about Independent Public Schools is also availableFor further job related information:Please contact Tanya Buchan, Manager Corporate Services, by telephoning (08) 9351 2480 or emailingApplication InstructionsAll applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.Your application should include:

• A statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
• A CV outlining your employment history and professional learning summary relevant to this position
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4127.If you are having difficulty submitting your online application, please telephone (08) 9264 8666 for assistance.Eligibility and training requirementsEmployees will be required to:

• provide evidence of eligibility to work in Australia for the term of the vacancy;
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment;
• obtain or hold a current Working with Children Check;
• complete the Department’s induction program within three months of commencement;
• complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter;
• complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement;
• complete any training specific to this role required by Departmental policy.

The Department applies a four (4) day breach period to this selection process.Applications must be submitted before 4.30pm (WST) on Friday, 10 May 2024APPLICATIONS MUST BE SUBMITTED ONLINEPROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.