Network Support Officer

Advertised Vacancy Number: IPS/SS875781

This is a permanent full-time position commencing Term 1, 2024

Ridge View Secondary College (SC) is an Independent Public School (IPS) seeking to appoint a dedicated, highly organised Network Support Officer with excellent interpersonal skills. 

Ridge View SC is a new and growing college which has Years 7 to 11 in 2023 and will grow to Years 7 to 12 in 2024. As part of a growing team, the successful applicant should have strong communication skills and be able to create positive, effective working relationships with staff, students, parents and external stakeholders.

In this role you will be responsible for the installation, troubleshooting and ongoing maintenance of information systems and Information Technology (IT) equipment. As the successful applicant you should possess the ability to work as part of a team, be proficient in communication with staff and external stakeholders, research to resolve issues before asking for assistance and apply logical thinking to solve IT related problems.

As a Network Support Officer, you would work under the direction of the ICT manager and be required to provide support at Ridge View SC and up to two (2) Primary Schools in the Baldivis area. Should the successful candidate desire to move beyond the advertised level, further training may be provided by the Manager of Technology and Communications.

Flexibility in a new and growing college is desirable, as well as a commitment to personal and professional growth. The successful applicant should have high standards of professionalism and embrace opportunities for collaboration within and beyond the college community. The ability to work positively and effectively in teams and be open to new thinking is highly desirable. We are seeking a highly organised individual who has good communication skills, are solution focussed and want to contribute to the entire college community.

The college motto of “Believe, Aspire, Pride” and the college’s core values “I can be a champion; We all matter; We are family” are embedded into all aspects of college life for staff and students and we seek an applicant who is willing to embrace and promote the motto and values.

This selection process will initially be used to fill the above vacancy. Applicants assessed as suitable during this selection process may be considered for other similar vacancies that occur throughout our school for up to 12 months following this initial appointment. This includes circumstances where this position becomes subsequently vacant should the successful applicant decline or vacate the advertised position. 

To be suitable for this role, you will need to demonstrate the following work related requirements (selection criteria):

• Knowledge of network systems and platforms relevant to the operating environment.
• Analytical and problem-solving skills relevant to the operational maintenance of Information Technology networks.
• Organisational skills, including the ability to plan and implement data security procedures.
• Verbal, written and interpersonal communication skills, including the ability to maintain effective working relationships with both internal and external clients.
• Practical experience in developing and implementing user-training procedures

Applications will be assessed against these work related requirements (selection criteria) of the position. The business needs of the school may also be considered. It is therefore recommended that you consider all information contained in the advertisement and any other related information before applying for the vacancy.

The Department is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Additional information about Independent Public Schools is also available here

For further job related information:

During the school holiday period, please contact Jarrod Bastin on 9553 0700.

Application Instructions

All applications are submitted online. Select “Apply for Job”, at either the top or bottom of this screen and follow the instructions on your screen.

Your application should include:

• A three to six (3-6) page statement addressing the Work Related Requirements (selection criteria), in context of the role and business needs of the school
• A CV of up to two (2) pages outlining your employment history and professional learning summary relevant to this position
• The contact details for two (2) work related referees who can attest to the claims made in your written application, preferably one being your current line manager.

It is recommended you have these documents completed and ready to attach before selecting “Apply for Job”.

You are asked to complete an online application form and attach your documentation, please allow enough time to complete this process as applications cannot be accepted after the closing date and time.

After you have submitted your application online, you will receive an email confirming lodgement. If you do not receive a confirmation email, please telephone (08) 9264 4***.

If you are having difficulty submitting your online application, please telephone (08) 9264 86***for assistance.

Eligibility and training requirements

Employees will be required to:

• provide evidence of eligibility to work in Australia for the term of the vacancy;
• consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education’s Screening Unit prior to commencement of employment;
• obtain or hold a current Working with Children Check;
• complete the Department’s induction program within three months of commencement;
• complete the Department’s training in Accountable and Ethical Decision-Making within six months of appointment and every three years thereafter;
• complete the Department’s Aboriginal and Torres Strait Islander cultural awareness online course within 3 months of commencement;
• complete any training specific to this role required by Departmental policy.

The Department applies a four (4) day breach period to this selection process.

Applications must be submitted before 4.30pm (WST) on Tuesday, 30 January 2024

APPLICATIONS MUST BE SUBMITTED ONLINE

PROFORMA, FAXED, HAND DELIVERED, POSTED, EMAILED AND LATE APPLICATIONS ARE NOT ACCEPTED.