Office Admin & Sales Support

Our client is an Australian-owned family business undergoing an exciting growth phase. They are the experts in Aluminium Wood look products and with over 15 years’ experience, are recognised for their leadership and diligent pursuit of innovative products that enhance customer experience. Standing at the forefront of their industry, they are looking for like-minded individuals to join their team and shape the construction industry together. 

We are seeking a dynamic Office Admin and Sales Support person who will be responsible for handling incoming calls, supporting the sales team with lead generation, managing customer enquiries, maintaining records, and providing administrative support as needed.

This role is full-time onsite at the company headquarters in Shepparton, with 3:00pm finishes every Friday!

• Previous experience in Office Administration and Sales Support roles.
• Strong administrative capabilities, including data entry and record keeping.
• Excellent customer service and sales experience.
• Ability to collaborate effectively with team members.
• A positive attitude and willingness to learn and adapt.
• Experience working in a small family business or similar environment.
• Knowledge of social media management and website updates is a plus.

These duties include but are not limited to: 

• Answer incoming calls and enquiries, screening enquiries before passing them onto the Sales team. 
• Search for leads through project websites and support the Sales team with initial lead generation. 
• Follow through on sales opportunities until ready for quoting. 
• Carry out data entry and record keeping. 
• Pack product samples and follow up with customers after delivery. 
• Support the Sales team with order entries, maintaining customer records, following up quotes and booking key appointments. 
• Assist Marketing by updating the company website, social media pages and brochures. 
• Other administrative tasks to support the business as required. 

• You'll be working for a culturally strong organisation and an Australian-owned family business. 
• Our client values collaboration, innovation, and a supportive work environment.
• Continuous opportunities for professional learning and development. 
• Embrace the nature and tranquillity of regional Victoria.