AddressWe are seeking an enthusiastic Customer Service / Office Administrator to join our Sydney Office. The position will support the National Sales team by providing administrative support. The successful candidate will play a vital part in maintaining customer relationships, processing orders and partnering with our operational team
Duties include:
- Inbound Customer calls and emails
- Sales Order communication with Client
- Assessing and Troubleshooting product faults for customers
- Warranty and Return Authorisations
- Liasing with our 3PL Warehouse
- Managing and sending spare parts
- Product submissions & presentations
- Liaising with other departments in Australia & Overseas
- Weekly & Monthly Sales reporting
- General administrative duties
Suitable Candidate:
Would be a highly motivated and committed individual who can contribute to the growth of our business. The successful candidate will bring energy and enthusiasm to the team and promptly attend to the needs of customers and staff. Desired experience:
- Attention to detail
- Organisational skills and the ability to prioritise
- Proficient skills in Microsoft Office
- Experience with Shopify eCommerce Platform
- Ability to work as part of a team and independently
- Excellent communication skills
- Ability to work in a fast paced environment
- Strong administrative skills
- A can-do attitude
