The successful applicant will:
- Ensure smooth running and efficient management of front office, support staff and sales office
- Front of house reception duties – Inc. Greeting clients in office, Answering phone, responding to emails etc
- Supervise & offer ongoing support and assist with marketing and sales support duties
- Overseeing the sale to settlement process
- Liaise with Vendors, Purchasers, Conveyancers and Brokers to ensure the sale process runs smoothly
- Responsible to manage social media platforms
- To conduct and ensure compliance for sales documents
- Offer exceptional customer experience to clients over the phone and face to face
- Opportunity to help build brand awareness in office area
Skills required:
- Computer skills – Experience in Microsoft Office and fast typing speed (preferred but not essential)
- Certificate VI in Real Estate (would be an advantage, but not essential)
The suitable applicant will need to display:
- The ability to deliver excellent customer service by being an excellent communicator with a cheerful personality
- Be good with numbers, attention to detail and following procedures
- Be good at time management and be able to work at a fast pace and under pressure
- Be patient, reliable and supportive to helping others
- Show motivation by presenting ideas and suggestions to improve standards and quality of work
- Enjoys working as part of a team and takes pride in what they do
- Works to a high standard and values accuracy