AddressAbout us
We are a 100% Australian-owned business with a custom-built coffee roasting facility encompassing over 1200 square meters of warehouse and factory space. Our brands include:
- Ublend, your coffee, your name
- 36th Parallel Specialty Coffee
- The little guy espresso maker.
Qualifications & experience
- Excellent phone manners and relationship-building skills.
- Takes initiative and can work collaboratively as part of a team
- At least two years of experience in a similar role.
- Must be competent in Microsoft Office, data entry and Xero.
- Strong organisational and time management skills.
- Willingness to help, learn and have a positive attitude.
- Ability to prioritise and meet deadlines
- Solutions-oriented with the ability to resolve issues & complaints in a professional & effective manner
- The role is on-site at our Coffee Roastery and warehouse in Coburg North, Victoria.
Tasks & responsibilities
- Self Driven
- Independent and able to work alone.
- Answering phones and customer enquiries.
- Processing credit card payments, orders and invoices.
- Liaising with warehouse staff regarding the dispatch of orders and the receipt of goods.
- Order entry, data entry and bookkeeping. Must have knowledge of XERO accounting software.
- Banking accounts receivable and accounts payable.
- Following up on unpaid accounts.
- General admin and PA services to the management team.
- B2B and B2C order fulfilment.
- Managing social media.
- Office administration.
Benefits
- An open and transparent environment that welcomes your input and experience to change, challenge and improve the way we operate.
- Be part of a small team with a broad range of capabilities from manufacturing to marketing, in the ever-changing and exciting coffee industry.
- 8 am to 4 pm Monday to Friday
