AddressAbout us
At WOTSO we redefine workspaces across 26 locations in Australia and New Zealand, offering spaces tailored to suit different business needs with WorkSpace, HealthSpace and CookSpace. Our spaces are home to a growing network of businesses ranging from start-ups, small to medium size businesses, corporates, non for profits and more. What sets us apart? It’s the flexible memberships, inviting breakout areas, sustainably designed workspaces, the vibe and opportunities to connect with like-minded people through community events like weekly drinks or monthly member breakfasts.
We have an opportunity for a Space Coordinator to join our Canberra team based at our lively space in Symonston. This isn’t your typical office job – it’s a chance to get creative through coordinating our community events, covering the reception, moving around the space keeping it looking great, completing admin tasks and supporting our onsite Space Leader to create an exceptional customer service experience for our members.
With no two days the same, we are looking for someone who is adaptable, self motivated and someone who can take direction. You'll be a healthy balance of moving around the space on your feet as well as manning our busy reception desk being a friendly and familiar face our guests and members see first each day, so this role may suit someone with a background in retail, hospitality or in a similar fast paced role. This is an exciting challenge for the right person who is keen to hit the ground running whilst working in a team environment.
Duties/responsibilities:
- Daily set up and pack down
- Maintain a professional, friendly and warm attitude to members and guests of WOTSO
- Keep our ‘shop front’ looking great at all times
- Respond to sales leads
- Assisting with member tours as directed by Space Leader
- Update the WOTSO CRM [Hamlet] as directed by Space Leader
- Onboard members
- Take payment details
- Order catering
- Book meeting rooms
- Set up meeting rooms and efficient turnaround of rooms/offices
- Efficient distribution of mail and parcels
- Take visitors to meeting rooms or communal waiting area
- Provide a professional and service focused approach
- Support to site staff as required
- Restocking all printer areas with the necessary items, paper toners etc
- Restocking drinks fridges
- Restocking bread, coffee, confectionary, fruit bowls etc through-out communal areas
- Restocking all crockery and necessary kitchen items
- Order groceries, alcohol, stationary, and confectionary according to stock levels
- Turn on all TV’s and music system
- Occasional errand running
- Frequent walking through the space checking areas are clean and tidy
- Assist with the coordination of community events held in the space
- Printer set up for WOTSO members
- Help with regular newsletters and event posters
- Member communications via email or other communication platforms used by WOTSO
- Site Instagram posting
- Occasionally support training team with onboarding of new employees and provide new team members with opportunities to shadow day to day duties and gain practical experience required to fulfil their role
- Occasionally cover other WOTSO ACT spaces for leave and sickness
What we would like from you:
- Show experience in a similar fast paced environment such as hospitality or in a retail setting
- Have ‘hands on’ approach to tasks and be comfortable with being on your feet most of the day
- Effective communication skills, both written and verbal
- Work well individually but also in a team environment to get tasks done efficiently throughout the day
- Be self motivated and resilient
- Have an eagerness to learn and 'can do' attitude
WOTSO Perks:
- Role with variety and a challenge – not your typical, sit down office job
- Amazing onboarding and training programme
- Potential for growth
- Stable, full time position with regular business hours (no weekends)
- Wellbeing program available for all staff including end of year company wide celebration
- Access to our Friends of WOTSO Program which includes access to discounts to gyms, local coffee shops and more
- Company device (MacBook)
- Bonus incentives on top of base salary
- Work for a company who is a Certified Great Place To Work™ three years running
Ready to bring your energy to WOTSO FlexSpace? Become part of a team that values flexibility, community & culture, work/life balance and purpose-built work environments. You can see more about us here at www.wotso.com and if you wish to apply please submit your resume with a cover letter.
