Office Manager/Admin Manager.

About the Company:

We are a leading provider of mobility and healthcare equipment solutions in Australia, and we're on the hunt for a highly organized and detail-oriented individual to join our team as an Office Manager/Admin Manager. In this role, you will take charge of ensuring the smooth and efficient running of the administration and operations of our products across Queensland and nationally.

The ideal candidate will possess excellent communication skills, strong leadership abilities, impeccable time management, and a comprehensive understanding of office tasks. Our mission revolves around enhancing our clients' quality of life by offering a diverse range of innovative products and services. We take great pride in our unwavering commitment to customer service and our ability to foster enduring relationships with our clients, ensuring they receive top-tier support and tailored solutions for their unique needs.

If you're eager for a fresh start or maybe a sea change and want to join a team that genuinely values your well-being, this might be the job for you. In this role, your primary responsibility will involve overseeing the office and ensuring that emails are answered, invoices are sent out, and any customer queries are dealt with quickly and efficiently.

You will also be expected to learn the software we use on a daily basis, such as Shopify and our warehouse management software, so you should be a systems-oriented person.

About the Role – Manager/Admin Manager.

Our headquarters is on the beautiful Deception Bay in the Moreton Bay area. We are seeking a client-focused superstar who can support our existing team with any admin tasks they need and help with the smooth running of our operation. We are looking for an upbeat and vibrant professional with the following qualities:

• Exceptional attention to detail & accuracy
• Excellent written & verbal communication skills
• Brilliant phone manner & personable skills
• Willingness to learn, show initiative & be a positive 'team player' who is willing to contribute
• Positive & upbeat attitude
  High standard of ethics, confidentiality & professionalism
• Excellent time management with the ability to multitask
• Responsible & outcome-focused
• Tech-savvy – you will be the go-to person for any software or technical issues we have
• Flexible, adaptable, & dependable
• Any previous experience with working with the elderly or disabled would be an advantage

Your duties as an Admin Manager/Office Manager will include but are not limited to:

• Answering emails
• Assisting in preparing client information packages (including cover letters, documents for signing, invoices, etc.)
• Assisting with creating and tracking job progress in workflow systems to help our team prioritize tasks
• Filing & maintaining confidential documentation
• Processing various forms and submissions related to healthcare equipment and services
• Communication with the warehouse when needed
• Completing ad-hoc tasks as requested by Management
• Please be aware that our successful applicant will possess the following:

1 – 2 years of office administration experience (experience in the healthcare industry is highly regarded) or some kind of experience working in a warehouse would be an advantage.