AddressOfficer Reading, Learning and Community
Permanent Full-time
Specific Engagement (140 hrs per 4 week roster)
Band 3 ( $65,088-$71,011 p.a.) + Super
YPRL is currently seeking a permanent full-time Officer Reading, Learning & Community presently located at Eltham Library, however, you may be required to work at any other YPRL sites when required.
Our Library Officers provide a high standard of service to Yarra Plenty Regional Library customers and to the wider community. The ideal candidate will demonstrate a courteous and effective communication style, with the ability to interact with both children and their parents. The successful incumbent will provide a high level of customer focus and will actively encourage enthusiasm for reading in children and delivery of Storytimes. If you have knowledge and/or experience in assisting with or delivering programs or activities, we want to hear from you.
About the Ideal Candidate:
The ideal candidate for this position should possess strong customer service skills and be able to communicate effectively with all library users and members of the community. They should actively encourage a love for reading through reader advisory and prioritise customer satisfaction. Adaptability, flexibility, and a positive team-oriented approach are essential qualities we are looking for in the successful candidate.
Responsibilities:
1. Deliver exceptional customer service to library patrons and the wider community.
2. Communicate effectively with both children and their parents.
3. Maintain a strong customer focus by addressing customer needs, assisting with promotional activities and displays, offering basic reference information, and participating in community engagement services to increase library membership and usage.
4. Carry out various library operations to support patrons in a self-serve environment, including circulation and collection maintenance tasks as assigned.
5. Contribute actively to a positive team environment by supporting day-to-day branch operations, participating in planning and staff meetings, attending training sessions, and advocating for branch and regional development.
6. Support the library's role as a space for reading, learning, and Community gatherings.
7. A drivers licence and a motor vehicle is essential to ensure ability to provide support to the Hurstbridge Hub.
Reporting:
This position will report to the Branch Manager.
Contact Information
To apply for this role, please address the key selection criteria outlined in the position description (located on our Website at Current Job Vacancies - YPRL) with specific relevant examples of your work and send it along with a cover letter and your current resume.
For more information on the responsibilities of this role, and for the selection criteria, please refer to the Position Description, or contact Chantel Blitenthall – Branch Manager - Eltham Library via email - ************@yprl.vic.gov.au.
Closing: Wednesday Thursday 16 May 2024.
Interviews will be given to all eligible employees who fully meet and address the key selection criteria, outlined in the position description. Please note that if you do not satisfactorily meet the key selection criteria you may be excluded from interview.
Interviews will take place as suitable candidates are identified.
*Appointment to this role is subject to a satisfactory National Police Record Check and Employment Working with Children Check.
YPRL is committed to providing a wide range of services to the community by recruiting and selecting the right people with the right skills based on merit. Having highly skilled and motivated employees who embrace YPRL’s values will positively contribute to our vision and our community.
YPRL is a Child Safe organisation and ensures all staff have a current Working with Children Check (WWCC) and National Police Record check. We have appropriate screening processes in place including a Child Safe Policy and Procedure, key selection criteria and interviewing and reference checking, which demonstrates our commitment to Child Safety.
As an equal opportunity employer with a diverse workforce, YPRL will continue to employ people from a wide range of backgrounds including, people with disability, Indigenous Australians, young people, mature aged workers, people who identify as intersex, gay, lesbian, bisexual, transsexual, transgender, queer or heterosexual, people from culturally, religiously and linguistically diverse backgrounds. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
