Company

UtsSee more

addressAddressBroadway, NSW
CategoryCustomer Service

Job description

About the Team

The Current Learners Team is one of the three pillars of LLE, alongside the Future Learners Team and LLE Operations. The Lifetime Learner Experience Unit enables a holistic approach to learner attraction, on-boarding, management, and lifelong learning journey engagement.  

About the Role

The Officer, Study Plan Management (previously known as Officer, Progressions Results & Conferral) manages several competing priorities while monitoring and ensuring operational and customer service standards are met. This role will support stakeholders and customers solving problems supported by policy and procedures. It is a busy, fast paced team and requires someone who is able to juggle a high workload, competing priorities and all while ensuring attention to detail and accuracy.

The Officer will be assigned to the following SPM team:

  • SPM Curriculum Management
The role in the Curriculum Management team will be focused on supporting the delivery of strategic, client-centric solutions and services; collaborating with colleagues in LLE to deliver seamless, consistent, high-quality, services to students; and incorporating and implementing student-related administrative service enhancements and support process improvements related to curriculum changes.

The role will also provide assistance to the following SPM teams as required:

  • SPM Recognition of Prior Learning: 
  • SPM Course Completion and Transitions: 
The role in the Recognition of Prior Learning team will be focused on assessing, referring, and processing applications for Recognition of Prior Learning.

The role in the Course Completion and Transitions team will be focused on completion checking, Study Plan expansions and assisting with complex Study Plan Management activities. 

With examples, please outline in a separate document how you meet the following four (4) key selection criteria points below:

  1. Demonstrates reliability and dependability in meeting deadlines and fulfilling obligations with accuracy. 
  2. Displays strong communication skills with the ability to convey complex information clearly and concisely across diverse stakeholders, including students, academic staff, and support personnel. 
  3. Proven track record of working effectively within a team environment, supporting colleagues, and contributing to team goals. 
  4. Ability to adapt to changing priorities and environments, remaining flexible and resilient in the face of challenges. 

Remuneration & Benefits 

Base Salary Range: $80,044 to $91,570 pa (HEW 5)

This role attracts 17% superannuation (pension) in addition to the base salary. 

UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.

This position is full-time, and appointment will be made on a fixed term until June 2025. 

How to Apply

Please click the Apply link to be taken to the UTS website.  Here you can download:

  • full details of the application process;
  • a copy of the position statement; and
  • information on remuneration, benefits, terms and conditions

Please ensure that the file name for each document submitted includes IRC284643 and your name. 

Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at ***********@uts.edu.au  

Closing Date: Monday June 24th 2024 at 11:59pm (AEDT)

Applicants must have current and valid work rights in Australia.

Accessibility

Please note: If you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact ***********@uts.edu.au for assistance. 

At UTS, the concepts of equity and social justice are key to our core and purpose - we are recognised widely as supporting inclusivity and valuing diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. 

Cited as a WGEA Employer of Choice since the inception of the award, we are now among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.

Refer code: 2333880. Uts - The previous day - 2024-06-07 21:25

Uts

Broadway, NSW
Jobs feed

Finance Officer

Mount Isa City Council

Mount Isa, QLD

Dental Assistant | Dental on Bowen

Bupa Dental

Goondiwindi, QLD

Porters (10)

Cable Beach Club Resort & Spa

Cable Beach, WA

Site Engineer

Astern Group

Campbellfield, VIC

Accounts Receivable & Office Organisation Specialist

Hayes Spraying

Goondiwindi, QLD

Team Members - Goondiwindi

Kfc

Goondiwindi, QLD

Site Engineer

Ferrovial And Gamuda Joint Venture

Coffs Harbour, NSW

Personal Shopper - Coles Broome Chinatown

Coles Supermarkets

Broome, WA

Electrical Solar Apprenticeship

Erg Energy

Melbourne, VIC

Share jobs with friends

Related jobs

Officer, Study Plan Management

Office Manager

Sharon Bennie

North Shore, NSW

7 hours ago - seen

Chief Executive Officer - Suburban Land Agency ACT

Hudson

Sydney, NSW

11 hours ago - seen

Chief Executive Officer (CEO) - Tour De Cure

Talenza

Sydney, NSW

11 hours ago - seen

Infrastructure Asset Management Officer

Ugl

Sydney, NSW

11 hours ago - seen

Asset Management Framework Officer

Nsw Department Of Customer Service

Sydney, NSW

11 hours ago - seen

Front Office Manager - Hunter Valley

Ozone Hospitality Services

Pokolbin, NSW

14 hours ago - seen

Archives and Records Information Management Officer

Kiama Municipal Council

Kiama, NSW

14 hours ago - seen

Registered Surveyor/Office Survey Manager

Bennett + Bennett Surveyors + Planners

Mullumbimby, NSW

14 hours ago - seen

Administration Officer - Office of the General Manager

Georges River Council

Hurstville, NSW

15 hours ago - seen

Principal Project Officer E&TS

Nsw Environment And Heritage

Sydney, NSW

15 hours ago - seen

Senior Land Services Officer Land Management

Department Of Regional Nsw

Bourke, NSW

15 hours ago - seen

Sales Administration Assistant/Office Manager

Design Quintessence

Auburn, NSW

16 hours ago - seen

Office Manager/Administration Extraordinaire

Institution Of Surveyors Nsw

Surry Hills, NSW

16 hours ago - seen

Practice Manager/ Office Manager role available in Botany| Amazing Boutique firm

Engage Personnel Sydney

Sydney, NSW

16 hours ago - seen

Graduate Health Management Trainee (Administrative Officer Level 4)

Sydney Local Health District

Camperdown, NSW

16 hours ago - seen

Project Support Officer

Acrworld

Sydney, NSW

16 hours ago - seen

Office Operations Manager - Administration

Hays Recruitment

Sydney, NSW

16 hours ago - seen

Project Support Officer

Nsw Ministry Of Health

Sydney, NSW

17 hours ago - seen