Open Systems Engineer

Job Description:Locations: Yarra Falls, Melbourne (Hybrid)This is a hybrid position primarily based in Yarra Falls, Melbourne. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. .We give you a world of potentialWe have an excellent opportunity for a skilled and experienced Open Systems Engineer - OpenShift to join our Computershare Technology Services (CTS) team in Yarra Falls, Melbourne. If you're looking for a job that challenges you and gives you opportunities to grow, you've found the right role.A role you will loveIn this role, you will report to the Team Lead and work within the Services Operations department. The Open Systems Team is responsible for providing 2nd and 3rd line technical Infrastructure support for all of CTS customers and clients. As an OpenShift System Engineer, you will play a crucial role in enhancing customer experience through investigating and resolving system faults, enabling our customers to run their operations effectively.Additionally, you will have the opportunity to support a team of Systems Engineers and collaborate with cross-functional teams to drive innovation and excellence in our services.Some of your key responsibilities will include:

• Providing 2nd and 3rd Line support to Business escalated via the 'Service Now' system
• Ensuring the availability and compliance of all Server Systems with Company standards
• Maintaining logical and physical security measures where appropriate.
• Managing both hardware and software systems
• Coordinating hardware and software fault resolution per maintenance agreements and problem management protocols
• Building proactive and constructive professional relationships with other teams and departments
• Providing day-to-day support for Red Hat and other variations of Linux servers and their respective hardware
• Assisting with Proof of Concept (POC) and deployment activities
• Participating in a project collaborating with Delivery Engineers in the Global Planning and Delivery team
• Contributing to the On-Call roster for the Server/Platform team to address high-severity incidents

What will you bring to the role?You will demonstrate previous experience as an OpenShift System Engineer or have a clear passion for the role.Other key skills required for the role include:

• Extensive expertise and proficiency in the installation, operation, and recovery of Linux operating systems, as well as Open Shift Clusters and Nodes.
• Over 3 years of experience in installing and configuring OpenShift container platform clusters and migrating/upgrading OpenShift environments.
• Over 3 years of experience in node management: addition, deletion, label updates, pod listings, etc.
• Experience checking the health of the environment including status of the nodes, pods, repository management, connectivity, Intel architecture (Cisco UCS a plus), orchestration toolsets (Ansible, Chef), virtualization using KVM and AHV.
• Understanding of load balancing technology, preferred experience with Citrix NetScaler
• Able to work with both technical and those with limited understanding of technical concepts.
• Excellent stakeholder management and communication skills (both verbal and written)
• Ability to manage multiple change work streams, often across many technologies.
• Strong accountability and results-oriented, with ability to set priorities independently, provide follow-through, and meet objectives.
• Understanding of ITIL v3 processes and functions

If this sounds like a role and organisation, you'd love to be part of, apply today!Rewards designed for youFlexible work to help you find the best balance between work and lifestyle.Health and wellbeing rewards that can be tailored to support you and your family.Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit#LI-KT1#LI-HybridAbout Us:A company to be proud ofWe're a global leader in financial administration with over 12,000 employees across more than 21 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.A diverse and inclusive place to workComputershare celebrate the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.About the Team: Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.