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Form of workCleanaway is Australia’s largest waste management organisation with over 7,500 employees working at over 400 sites. We have been around in Australia for over 50 years, delivering solutions that offer extraordinary benefits not just for our customers, but for our communities and the environment we live in. Cleanaway provides sustainable waste management solutions to a range of customers including councils, small businesses, large corporate entities and government agencies.
About the role:
The Operations Coordinator is a pivotal role in the team that involves the coordination of all daily services to ensure services are delivered for scheduled and contracted requirements to meet a consistently high standard. No two days are the same as you liaise with operational management to continuously improve service delivery, resolve issues and evaluate new work opportunities in a timely manner.
- Report on contractual matters, opportunity pipelines and competitor activity to management.
- Identify opportunities to promote Cleanaway businesses within the Region.
- Maintain customer service standards and identify service solutions to assist customer retention.
- Utilise company resources including applicable software to monitor and improve driver productivity and fleet efficiency.
About you:
Our ideal candidate will bring an outgoing, resilient, personality to the role, with a genuine “can do” attitude, with a strong attention to detail and well-developed relationship-building skills.
- Proven skills around financial principles.
- Excellent verbal and written communication skills.
- Excellent negotiation and conflict management skills.
- Proven ability to effectively manage time and competing priorities.
- Intermediate IT skills (Microsoft Office Suite, Database and Customer Relationship Management tools)
Why Cleanaway:
- Flexible, hybrid, working arrangements available.
- Zero harm safety culture: the safety, health and wellbeing of our people and the communities where we operate are our first and foremost consideration.
- Strong job security: high growth Australian-owned essential service business.
- Australia’s largest waste management company: career progression and development opportunities.
- Sustainability is taken seriously at Cleanaway: contributing to reducing waste for the planet.
- Company commitment to diversity and inclusion programs: 18 weeks paid primary carer leave top-up and flexible working arrangements.
- Great company benefits: Company share scheme, company discounts, salary packaging, flu vaccinations, EAP and more.
Cleanaway is an employer of equal opportunity and encourages and values diversity and inclusion. We welcome applications from First Nations peoples, mature age and early careers, and people from all cultural backgrounds.
