Address- Green Island Resort
- Located on Green Island (27km offshore from Cairns, Queensland)
- Starting salary $75,000 plus superannuation
- Free daily returns to the Island from the Cairns pier
- Furnished accommodation for 2 night stay over
- All meals prepared and provided by quality hospitality professionals
- Great Barrier Reef at your doorstep
About the role
Green Island Resort is seeking a highly motivated and organised Operations Coordinatorto join our dynamic team.
As the Operations Coordinator, you will play a pivotal role in ensuring the seamless day-to-day operations of our resort, delivering exceptional guest experiences, and supporting various departments.
Reporting to the Resort General Manager your key responsibilities will include:
- Deliver a high level of guest satisfaction including managing guest enquiries, requests and feedback in a prompt and courteous manner
- Support special events and activities, ensuring smooth execution with internal and external stakeholders
- Participate as part of Green Island’s On-Call Team. A rotating roster (which may include weekend work) in which you will act as the first point of contact to resolve guest enquiries and/or respond to emergencies
- Work in collaboration with the General Manager and Engineering Manager to ensure emergency procedures are current and appropriate training is delivered to staff
- Attend to first incidents and co-ordinate appropriate action in the event of emergency situations in consultation with internal stakeholders
- In conjunction with the Operations Manager assist with managing the stores department, including inventory control, procurement and stock management, including fortnightly barge operations.
About you, our ideal candidate is
- First aid qualified (or willing to obtain)
- Licensed to operate a forklift (or willing to obtain)
- Willing to work a 7-day rotating roster and be able to stay on the island for a minimum of 2 nights per week
- Able to demonstrate a sound understanding of WHS
- A great communicator and willing to provide exceptional guest experience
- An energetic, team-focused person with a can-do attitude
Benefits we offer you
- Stability in a long-established business proud of their inclusive culture and working environment
- Discounted boat tours and cruises for your family and friends
- Discounted diving tours in Cairns and Port Douglas
- Corporate discounts on private health
- A wide range of special discounts with our industry partners and goods suppliers
- An opportunity to meet people from all over the world coming to the Reef for their once in a lifetime to visit one of the greatest World Heritage sites.
About Green Island Resort
Green Island is a beautiful 6000 year old coral cay situated in the World Heritage listed Great Barrier Reef Marine Park. It is an iconic tourist destination popular with international and domestic day visitors and is home to the eco-sensitive Green Island Resort.
Green Island Resort is part of the multi-award winning Quicksilver Group. With just 46 rooms, the 4 Star Green Island Resort offers a unique reef and rainforest environment, complemented with the luxuries of an island resort. When the last day visitor ferry departs to the mainland, the island becomes an exclusive retreat. The Resort also manages the island’s day visitor facilities, restaurant and food outlets.
We are a close team and pride ourselves on first class customer service providing a quality and memorable experience for our island guests. A small community of Resort staff live on the island, with other positions commuting daily from nearby Cairns on a fast 45 minute catamaran journey.
How to apply
To be considered for this role candidates must provide a cover letter and CV. Please visit the link below or scan the QR code to the left.
Link for applying to this position: Link for applying to this position: https://qsg.re/88ww
To learn more about Green Island visit our website https://greenislandresort.com.au/
Applications close
Tuesday 2 July 2024
